
Jon McCloskey

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About me
Operations ◆ Quality Control ◆ Business Development ◆ Vision-driven, goal-focused executive with a proven history of innovation and achievement
Education

Brandman University, Part of the Chapman University System
-Master of Science - MS Organizational Leadership
Penn State University
-Bachelor's degree Criminal Justice and Corrections
Experience

United States Marine Corps
Jan 2005 - Feb 2022Collaborate with senior leadership, such as the board of directors and executives, to align business operations with strategic operations. Serve as a bridge between executives and employees in all matters of concerns and training. Related Skills: Strategic Planning & Implementation, Cross-functional Collaboration, Key Relationship Building, Team Leadership☛ Addressed emergencies proactively along with implementing innovative strategies and leadership styles to accomplish goals.☛ Oversaw all logistics and administrative procedures within the Battalion during the relocation of Marine Force Special Operations Commands West, ensuring the mission maintained continuous progress.☛ Coordinated with all required internal and external agencies to ensure budget requirements were not exceeded throughout the Battalion relocation progression. Show less Directed (10) supervisors, (15) managers, and (127) crew members on developing a streamlined daily operational procedure, resulting in increased training proficiency by 32% and reduced training hazards by 15%. Revamped nine company driven operational processes to expedite assigned tasks within strict parameters, including budget management and timeline efficiency. Leveraged insight in leadership philosophies for supporting Wharton Business College ventures. Related Skills: Strategic Planning & Implementation, Cross-functional Collaboration, Key Relationship Building, Team Leadership, Process Improvements ☛ Directed and executed 250+ weapons, 24 leadership, and 80+ tactic training events, for executive and intermediate-level(s) of schools, across multiple geological locations, with no incidents reported. . ☛ Monitored the companies Performance Management System to ensure direct leadership accurately evaluated 700 candidates' development and management talents to meet specific organizational objectives. ☛ Trained, coached, and mentored 35 intermediate-level management to ensure they met their target goals and expertly analyzed and applied individual and organizational career development progressions.☛ Provided training and counseling to more than 700 candidates while aiding in military skills and professional development classes during eight ten week long, mentally and physically challenging colloquium while maintaining an overall 96% percent success rate Show less Introduced innovative techniques to increase operational productivity by 22% and decrease labor costs by 8%. Oversaw all operation and logistic maneuvers for six cross-functional teams and all military grade and government furnished equipment. Forged lucrative relationships with 12 key stakeholders based on trust and rapport. Adhered to established policies, procedures, and standards to ensure safety and regulatory compliance.Related Skills: Cross-functional Collaboration, Problem Resolution, Project Management, Strategic Planning & Implementation, Team Leadership, Process Improvements, Regulatory Compliance, Operations Management.☛ Inspected and instructed over 1200 highly trained US Marine and Navy Officer and Enlisted Active, Active Reserve, and Reserve components across three separate geological remote sites, stemming across a multitude of occupation specialties, spearheading the organizational strategic five year stance. ☛Identified four career development deficiencies and applied innovative initiatives by developing collaborative learning programs amongst five DoD components, which resulted in a 52% increase in course completion and advance establishment promotions. ☛ Managed over 300 community relation events, dedicating over 3,750 total persona hours across seven counties in North-East, PA. While guiding operations and logistics of all coordinated activities, to include, but not limited to; 400+ independent organizations and individuals, 12 local and state officials, and multiple media platforms. ☛ Collaborated with local law enforcement and senior government officials with developing, establishing, and evaluating a previously nonexistent Anti Terrorism Force Protection program. ☛Allocated $2M budget in allowances, pay, and travel costs and handled $250K for 200+ events. Show less Spearheaded the implantation and management of a high tempo Annual Training Plan, providing insight, process improvement, and mentoring operational leaders. In addition to evaluating existing and introducing new training programs to specialized instructors. Related Skills: Client Satisfaction, Training & Development, Program Development, Performance Evaluation ☛Evaluated routine performance activities daily to identify and mitigate training and operation deficiencies while originating innovative tools and techniques to enhance proficiency and morale in over 100+ organic and augmented personal. ☛Designed over 100 new course initiatives and producers to align with the ever-changing operational environment while maintaining the business and organization strategic outlook to FY20. ☛Dedicated over 400 hours to coordinating with ten internal and numerous external agencies to ensure all business and organizational strategic objectives were understood and successfully met. ☛Authored, revised, approved, and implemented tactical Operational Risk Management worksheets, for 600 training evolutions and events, before commencing, thus producing one hundred percent risk mitigation. Show less In this role, I effectively trained and mentored more than 800 newly commissioned officers on organizational ethos, disciplines, and excellence, over numerous mentally and physically challenging Marine Corps Martial Arts Program (MCMAP). Provided train the trainer courses across the continental US for 600+ highly qualified MCMAP students.Related Skills: Cross-functional Collaboration, Training & Development, Key Relationship Building ☛ Trained, mentored, and supervised 60 green belts and over 225 black belt MCMAP instructors and evaluated 100+ demonstrations for recruitment initiatives, politicians, and retired organizations☛Established new external business relationships by applying innovative promotional methods, which directly helped save over $200K by receiving donated venues, materials, and gear.☛Authored and implemented an updated Standard Operating Procedure that replaced an outdated course of instructions. This is directly attributed to reducing unnecessary cost and platform instruction while increasing the direct interaction between students and instructors by 25%. ☛Directly mentored 700+ students and 40+ instructors, ensuring the highest level of individual and organizational core values were achieved. Show less
United States Marine Corps
Jan 1999 - Feb 2022Senior Director of Operations
Jul 2018 - Sept 2021Director of Operations and Training
Jun 2016 - Jul 2018Director of Operations and Training
Jun 2014 - Jul 2016Senior Operations Manager
Jun 2011 - Jul 2014Chief Instructor
May 2008 - Jul 2011Lead Instructor
Jan 2005 - May 2008

Amazon
Sept 2021 - Jan 2023Operations Manager, Customer ExperienceSupervised the complete inbound activities and exceeded goals at higher levels month over month. During monthly and yearly reviews, the overall operations were streamlined to increase each receive large rate for the inbound team by 5%. Served as the primary source for a network-wide initiative for operations safety point of contact, 100% on-time reporting with no misses.☛ Chosen above my peers to run the comprehensive building program for last year’s Amazon Prime and Amazon Peek, having a 100% success rate WoW.☛ Maintained professional working relationships and promoted open lines of communication with staff.☛ Increased the receive large rate for the shift from 88% to plan to 113%, showing a 28% increase in efficacy.☛ Overall, on average, when I started the shift was 30% to plan. MoM showed a 2% increase and a 24% increase in total throughput at the end of the year. Show less

Westminster Village Terre Haute, Inc.
Feb 2023 - nowDirector of Plant Operations· Directed overall plant operations, providing strategic vision and leadership to achieve organizational goals. · Developed and executed operational strategies to enhance efficiency, productivity, and profitability. · Led process optimization initiatives, streamlining workflows, and reducing production cycle time. · Implemented robust quality control measures, ensuring products met or exceeded industry standards · Ensured compliance with industry regulations, safety standards, and environmental policies.· Collaborated with supply chain partners, optimizing material sourcing, and reducing lead times by 50%· Collaborated with senior leadership and stakeholders to align plant operations with overall business objectives. Show less
Licenses & Certifications
- View certificate

Alumni
MedTechVetsJan 2023 - View certificate

Alumni
The Honor FoundationJan 2021 - View certificate

Diversity, Inclusion, and Belonging for All
LinkedInFeb 2021
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