Chris Bisanar

Experience

• 

  Crafton Tull Sparks

  Jan 2007 - Jan 2010

  Network Administrator

  Comprehensive IT support for several architecture/engineering offices. Server support, desktop support, printer/plotter installation and maintenance, cabling, AD administration.

• 

  IBM

  Jan 2010 - Jan 2011

  Deskside Support Analyst

  Comprehensive desktop support for 1200 user base in petroleum accounting.

• 

  Halliburton

  Nov 2011 - Jun 2015

  IT Solutions Architect

  Design and implement global changes and fixes for corporate PC environment. Evaluate and pilot new technologies. Present projects and results to committees. 4th level support as necessary.

• 

  InterLinc Mortgage Services, LLC

  Jan 2016 - Aug 2019

  IT Support Specialist

  Provided comprehensive implementation and support for all IT systems, for a 400-user company spread across 40 branch locations, and the corporate headquarters. Responsible for PC and server hardware/software; Internet, LAN, and site-to-site SonicWall VPN; AD, Azure, Group Policy, and Exchange 365 administration; Mitel Enterprise VoIP phone back-end configuration; SharePoint and website maintenance.

• 

  DYOPATH

  Nov 2019 - Dec 2023

  Shared Services Engineer III

  Provides remote and onsite comprehensive support for multiple nationwide clients. Responsible for all aspects of customer needs, from new users to network installs. Remote administration of servers, network monitoring, Office 365 administration. Primary administrator for company’s Mitel ACD, phones, and reporting. Senior technician sent onsite for complex problems and environments.

• 

  Highpoint Technology Group

  Dec 2023 - now

  Systems Administrator