Talk to sales Try for Free
Sandeep Rajapurkar

Sandeep Rajapurkar

Melbourne, Australia

Followers of Sandeep Rajapurkar688 followers
location of Sandeep RajapurkarPune, Maharashtra, India

Connect with Sandeep Rajapurkar to Send Message

Connect

Connect with Sandeep Rajapurkar to Send Message

Connect

  • Timeline

  • Skills

    Business analysis
    Change management
    It operations
    It service management
    Itil
    Incident management
    Management
    Pre sales
    Requirements analysis
    Sdlc
    Sql
    Service delivery
    Strategy
    Team management
    Unix
    Vendor management

  • About me

    Sr Billing Specalist at PTC. Location: Pune, Maharashtra, India; Industry: Computer Software ... Sr Billing Specialist | Global Communications. PTC. April 2015 – Present (1 year 7 months)Pune Area, India ... Area, India. Incident Management, Problem Management, Change Management, Knowledge Management QA Defect...

  • Education

    • SPM English Medium School

      -

    • SYMBIOSIS INTERNATIONAL UNIVERSITY

      2000 - 2005
      Bachelor of Commerce Business Adminstration

  • Experience

    • IBM

      Dec 2009 - Dec 2010
      Melbourne, Australia

      Desktop Support Engineer L1, End user computing, System Up gradation, Asset Management,

    • Persistent Systems

      Jun 2010 - Dec 2010
      UNIX L2 Consultant

      UNIX server monitoring, Event Management , Health Checkup & Proactive Problem Management,

    • IGATE

      Dec 2010 - May 2012
      Tech Analyst

      Service Desk process alignments as per ITIL Incident Management, Problem Management, Change Management, Knowledge Management, Designing Standard Operating Procedures & Polices

    • Red Ovals Technologies Pvt Ltd.

      Jan 2012 - Mar 2014
      ITIL Consultant

      Setting strategic goals for all business technology, Business Architecture Designing & Implementation,

    • Cognizant

      May 2012 - Oct 2013
      Environment Defect Manager

      Incident Management, Problem Management, Change Management, Knowledge Management QA Defect Management , Defect Tracking & Resolution,

    • PTC

      Apr 2015 - Sept 2017
      Sr Billing Specialist | Continual Improvment & Business Excellence

      In this new roll my primary focus is to identify Opex & Capex cost optimization opportunities for Global Communication group. Also supporting Process alignment as per the business requirements, Quality Management & Financial management.

    • Western Union

      Sept 2017 - Mar 2020
      Technology Portfolio Management

      Pune TEC Project Management & Governance policy standardization Design, Define & Implement Project Management processes work flow & policyAgile Transformation for the complete organisation

    • FIS

      Mar 2020 - now
      Service Delivery Manager

  • Licenses & Certifications

    • Why Trust Matters with Rachel Botsman

      LinkedIn
      Aug 2022
      View certificate certificate

    • ITIL V3 Foundation by TUV SUD, Germany

      TÜV SÜD

    • ITIL Intermediate - Continual Service Improvement

      EXIN your ICT competence partner
      Nov 2016

    • Communicating with Empathy

      LinkedIn
      Aug 2022
      View certificate certificate

    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Sept 2018