ELENA D.

Experience

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  Inditex

  May 2006 - May 2017

  Store Manager

  • Responsible for managing a team of 15 sales assistants.• Responsible for the organization and management of the operations and the implementations of all projects in my area of supervision.• Conduction of interviews for the selection of candidates for company vacancies.• Managing monthly goals and overseeing the working hours and productivity of my team.• Assisting and organizing other company stores.• Training and developing employees for roles with high responsibilities.• Responsible for the continuous learning, updating, and training of my team.• Overseeing of sales and guidance of the team in order to achieve monthly/annual goals.• Organizing of the monthly team schedule and ensuring proper store operation according to local governmental rules (ERGANI).• Ensuring a positive work environment. Show less

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  GUESS?, Inc.

  May 2017 - May 2019

  Store Manager

  • Managing and leading all operations of a team of 15 sales assistants.• Reporting directly to the HR Director and the Director of Store Management of the brand.• Responsibilities including all recruitment processes starting with interviews, assessments, evaluations and ending with the selection of employees in order to fill vacant positions.• Administrating payrolls assist and salary guidelines.• Onboarding the new members and making sure they adapt well to the company culture and values.• Maintaining a high level of expertise and continuous learning by training and developing my team’s skills.• Ensure continuous development of people skills and competences in order to the team meet changing business circumstances.• Continuously motivating the sales network though positive feedback and team involvement.• Cultivating of a positive and proactive work environment that can adapt to any challenge.• Planning and overseeing the preparation of personnel schedule for two stores located in Greece and Cyprus and supervise the control of hours and productivity. Show less

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  NYX Professional Makeup

  May 2019 - Oct 2022

  Assistant Store Manager

  • Support daily stores activities (including teams’ leadership and HR).• Planning and managing all store projects with determination and meeting all KPI’s.• Guidance and training of the team in order to achieve monthly/annual KPI’s - Budgets.• Coordinating, guiding, and supporting other companies’ teams.• Creating strategic development (Micro and Macro).• Dealing with issues, problems, and complaints of the customers.• Understanding the customers’ needs in order to create loyalty.• Nurturing a positive, forward-thinking working environment.• Responsible for the training and development of the team.• Organizing the monthly schedule of the team and ensuring proper store operation according to local governmental rules (ERGANI).• Ensure cost efficient operations and lead all processes optimizing efforts.• Quick decision making.• Managing and organizing remote work.• Recruitment for company vacancies. Show less

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  DUST+CREAM

  Oct 2022 - Aug 2023

  Store Manager

  • Managing a team of 8 sales assistants• Responsible for the training and development of the team inorder to achieve a high quality of service• Overseeing of sales and guidance of the team in order to achievemonthly/annual goals and KPIs• Enhancing the performance and efficiency of the team• Ensuring that the highest level of client service is maintained atall times• Conducting personnel performance appraisals to assess trainingneed and build career paths• Responsible for the store's P&L, ensuring its profitability• Budget management of the store with the aim of reducingexpenses and achieving maximum efficiency• Involving actively in recruiting process as interviews,assessments, evaluations and hiring Show less

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  Max Mara Fashion Group

  Aug 2023 - now

  Store Manager