Muhammad D. M.

Experience

• 

  Touchstone Communications

  Mar 2011 - Mar 2012

  Senior Sales Executive

  In March 2011, I began my career as a Customer Service Representative at Touchstone Communications. As my first job, it provided me with valuable experience and helped me develop my professionalism.Due to my dedicated work ethic and focus, I quickly climbed the ranks to become a Senior Sales Executive. During my tenure at Touchstone Communications, I worked on five different campaigns, including business-to-business and business-to-consumer, both Inbound and Outbound.Throughout my time at the company, I received numerous awards and certificates, including the prestigious "Top Dog" award, which I achieved multiple times. Additionally, I was recognized with the "Annual Star Call Award" for my excellent call quality.I gained experience working in both Lead Generation and Direct Sales divisions, contributing to the company's success in these areas.Touchstone Communications is an outsourcing company with its headquarters in Fort Worth, Texas, USA, and operations in Islamabad, Pakistan. Established nine years ago, Touchstone Communications is one of the leading B.P.O.s in Islamabad, providing offshore facilities to clients in the U.K., USA, Australia, and other countries. The company specializes in Lead Generation, Direct Sales, Debt Collections, and Inbound Services. Show less

• 

  Alliance Marekting Ltd

  Apr 2012 - Dec 2013

  Post Sale Adviser

  In 2012, I was fortunate enough to join Alliance Marketing Ltd, located in the bustling heart of London. I was excited to learn about the company and its mission. Alliance Marketing is an Energy Broker firm that focuses on providing customers with the best energy deals available by signing them up with different energy providers.In my first three months with the company, I was able to gain a lot of experience as a sales representative, interacting with customers and learning how to close deals. This experience was invaluable, and I quickly became well-versed in the energy products and services that Alliance Marketing offered.As a result of my hard work and dedication, I was promoted to the position of Sales Adviser. In this new role, I was responsible for ensuring the quality of our services and building strong relationships with both our business-to-business (B2B) and business-to-consumer (B2C) clients.My time at Alliance Marketing was incredibly beneficial to me personally and professionally. Not only did I gain a thorough understanding of energy products and services, but I also developed a wide range of managerial skills and tactics that would serve me well in my career. Overall, my experience with Alliance Marketing was a tremendous asset and helped me grow both personally and professionally. Show less

• 

  CJ Electrical (Ipswich) Ltd

  Jan 2013 - Dec 2014

  Sales Manager

  • Create and implement effective sales strategies to achieve company goals and revenue targets.• Establish short-term and long-term sales goals for the team. • Ensure high levels of customer satisfaction and address any issues or concerns promptly.• Oversee the entire sales process, from lead generation to closing deals.• Prepare and present regular sales reports to senior management.• Adjust sales strategies based on competitive analysis to maintain a competitive edge.• Stay updated on advancements in solar technology and integrate relevant innovations into sales strategies.• Implement best practices and leverage data analytics to drive decision-making and optimize sales performance. Show less

• 

  Alwatan Halal Restaurant

  Jan 2015 - Dec 2015

  Floor Manager

  • Streamlined the operations of the restaurant by ensuring the presence of adequate supplies, coordinating the workflows of employees, and handling payroll. • Delegated tasks to team members and evaluated their work based on established productivity and service quality metrics.• Schedule and manage shifts to ensure adequate staffing levels during peak and off-peak hours.• Provide ongoing training and development opportunities to enhance staff skills and performance. • Supervised catering preparation and delivery based on customer specifications.• Track daily sales and manage budgets to ensure financial targets are met.• Implement and monitor quality control measures to uphold the restaurant's reputation for excellence. Show less

• 

  Green Solar Technologies

  Oct 2015 - Feb 2017

  Vice President of Sales

  • Demonstrated up-to-date knowledge of current solar technology, current offerings to end users, and potential applications for turnkey commercial and residential energy solutions.• Applied strong knowledge of industry conditions, including competitors, trends, and consumer preferences. • Monitor performance metrics and adjust tactics to achieve sales targets.• Defined and enforced demanding quotas for individual sales, year-over-year growth, and account retention. • Recruit, train, and develop a high-performing sales team.• Attended and contributed to high-level meetings with C-suite/executive leaders, board members, and stakeholders to discuss overall goal achievement, report project progress, and strategize upcoming initiatives. Show less

• 

  American Stream Solar, Inc

  Dec 2016 - Aug 2023

  Chief Executive Officer

  • Spearheaded the development of sustainable energy solutions across North America, leading the company to become one of the fastest-growing solar companies in the region, with a focus on providing high-quality solar installations to residential and commercial clients.• Established offices in several states to continually expand market reach.• Oversee the development and execution of solar projects, ensuring they are completed on time, within budget, and to the highest quality standards.• Develop and implement plans for crisis management and business continuity in case of unforeseen events or disruptions. • Develop and manage the company’s budget, financial plans, and investment strategies. Ensure sustainable financial health and profitability.• Oversee recruitment, development, and retention of top talent. Ensure continuous learning and professional development within the organization. Show less

• 

  American Solar Aide, Inc

  Jun 2019 - Mar 2025

  • Manage the company’s financial health, including budgeting, cost control, and revenue growth.• Engage in financial forecasting and analysis to support business decisions.• Ensure the company complies with the environmental, safety, and energy regulations.• Stay up to date on changes in jursidictions policies related to renewable energy incentives and regulations.• Oversee recruitment, development, and retention of top talent. Ensure continuous learning and professional development within the organization.• Develop contingency plans for potential disruptions to operations or regulations.• Identify new business opportunities, markets, and trends within the solar energy industry.• Oversee daily operations, ensuring all departments (sales, marketing, HR, finance, R&D, legal, installation, etc) function effectively.• Establish performance goals, monitor progress, and ensure resources are optimized to meet targets. Show less Experience in working, monitoring, and debugging batch jobs in Control m, evaluated SQL scripts, updated batch jobs, and regression test scripts by performing test steps.• Prototyped an interactive dashboard application for Los Angeles data using Tableau.• Parsed several XML files using Python data structure and thereby generated reports required to get insights regarding the payment history in Tableau.• Designed, developed, and maintained scalable data pipelines in AWS using Databricks, Delta Lake, Python, SQL, and Starburst/Trino.• Implemented data quality checks to ensure data integrity and automated testing of data pipelines as part of CI/CD using GitLab.• Using SQOOP framework we have been loading batch process data from different data sources into Hadoop.• Optimized ETL workflows and improved query performance for large-scale datasets in Databricks and AWS environments.• Integrated Databricks with AWS services like S3, RDS, Lambda, SQS, SNS, and MSK for efficient data ingestion and transformation.• Developed SQL queries in Starburst/Trino for data analysis and improved data retrieval efficiency.• Troubleshot and debugged data-related issues in AWS Databricks, ensuring high-performance data processing. Show less

  • Chief Executive Officer

    Aug 2023 - Mar 2025

  • Data Analyst

    Jun 2019 - Mar 2025
• 

  Quantiva LLC

  Jan 2024 - now

  Founder & CEO