Kusum .

Experience

• 

  IGATE

  Nov 2012 - Mar 2015

  SSE

  I have worked on 2 projects and has handled more than one role there. • Requirement analysis, effort estimation, coding , testing.Delivering the functionality in given time frame. Attaining customer satisfaction via being compliant with the SLA’s.• Handled the responsibility of DPR (Defect prevention Representative). Used to enter defects timely, and then do follow ups with the team member. Uploading DPR and then finally conducting a meeting to discuss the frequent root causes for the occurrence of defects, noting them down and coming to possible solution for the resolution. • Document Use Cases, Test Scenarios, Requirement documents, Detailed Design documents for coding purpose. Show less

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  Amdocs

  Apr 2015 - Dec 2015

  Software Engineer

  I have worked on defect analysis and resolution in a support project of telecom industry.• Level 3 Support tries to reproduce the problem in an environment similar to where the problem was reported and does the initial triage of the issue.• Verifying BANs, checking logs and DB for the issue occurrence, returning it if issue belongs to some other team. Did RnD• Provide as much detail to the 4th Level support, if can't resolve the issue.• Product Knowledge, Communication, Team Collaborative skills, Customer facing skills and Domain Knowledge. Show less

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  Aricent

  Jan 2016 - Oct 2021

  I am working in one of the most exciting field IOT as a back end java developer. • Working End to End in more than one applications following Agile methodologies. Defining and managing requirements, schedules, timelines, scope working within team in later phases of SDLC. • Implemented SOAP web service consumption for Aeris in Carrier Services – for sending sms to Aeris CDMA device.• Mentored teammates to trouble shoot issues related with the Crashbox, notification engine and connect. Conducted KT for the relatively new work in the project.• Bug fixing and junit testing of assigned modules, after development. Done testing for the review process of the code developed by others in the team.• Involved in performance improvement of the product, suggesting the customer and release with Unit testing and bug fixing in JIRA. Show less

  • Technical Leader

    Feb 2019 - Oct 2021

  • SSE

    Jan 2016 - Jan 2019
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  R Systems

  Oct 2021 - now

  Project Lead