Deep Enrich
Ankit .
Sales And Marketing Intern
120 followers
Patna, Bihar, India
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About me
Customer Experience. State Operations at Airtel Payments Bank | Ex Deputy Manager at IndusInd Bank | MBA | Galgotias University| BBA | Birla Institute of Technology, Mesra
Education
Infant Jesus School Patna
2002 - 2017
Galgotias University
2020 - 2022Master of Business Administration - MBA Marketing and HR A
Birla Institute of Technology, Mesra
2017 - 2020Bachelor of Business Administration - BBA Marketing and HR ACK BIRLA GROUP
Experience
Insplore Consultants
Jul 2021 - Aug 2021Sales And Marketing Intern
IndusInd Bank
Jul 2022 - Jan 2025Service Delivery Manager (Authorizer) with expertise in customer service, customer support, cross selling, banking operations, branch operations, Client Management, Operations Management, Escalation Management Branch Banking, 365 Days Branch A+ Cat Branch. Branch Banking, 365 Days Branch A+ Cat Branch.
Deputy Manager- Service Delivery Manager, Authorizer
Nov 2023 - Jan 2025Deputy Manager- Service Delivery Manager, Authorizer
Jul 2023 - Nov 2023Management Trainee- Service Delivery Manager
Jul 2022 - Jul 2023
Airtel Payments Bank
Jan 2025 - nowCustomer Grievance Officer in Customer Experience. State Operations
Licenses & Certifications
Corporate Agent, IRDAI
Insurance Regulatory and Development Authority of IndiaMay 2023
Sales and Distribution Management
Indian Institute of Technology, KharagpurMay 2022
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