ESSAMA ELANG Patrick

Experience

• 

  Eneo Cameroon S.A.

  Jul 1998 - Dec 2021

  Delivered comprehensive reports on commercial outcomes to management, ensuring transparency and strategic alignment.Conducted meticulous analysis and monitoring of customer data to enhance recovery performance metrics.Successfully cultivated new client accounts while nurturing and strengthening professional ties with existing clientele. Negotiated contracts with key customers and suppliers, enhancing business partnerships.Expanded customer portfolio through strategic campaign outreach.Boosted sales performance by implementing effective anti-fraud measures. Spearheaded branch operations encompassing customer service excellence, strategic human resources management, and dynamic sales and marketing initiatives.Collaborated with the recovery leader and customer care leader to optimize branch performance and ensure seamless operational efficiency. Strategically developed and executed recovery plans to achieve set goals.Fostered and maintained partnerships with key external vendors for enhanced debt collection and recovery operations. Spearheaded portfolio analysis to drive strategic initiatives, aligning with corporate objectives.Identified key improvement areas, providing actionable insights for executive decision-making. Enhanced company revenue by efficiently billing a high volume of clients.Generated accurate receiving reports and maintained up-to-date vendor balance sheets, ensuring precise accounts payable records.Successfully expanded the client base, achieving a consistent monthly increase in customer acquisition. Fostered strong customer relationships, effectively promoted products to expand shelf presence and boost sales and profitability.Monitored and enhanced meter reader performance to ensure operational efficiency.Managed subcontractor technicians, overseeing quality and adherence to service standards.

  • Sales Manager

    Sept 2021 - Dec 2021

  • Commercial Analyst and Sales Representative

    Mar 2020 - Aug 2021

  • Branch Manager

    Mar 2019 - Feb 2020

  • Recovery Manager

    Aug 2017 - Feb 2019

  • Commercial reports Leader

    Oct 2015 - Jul 2017

  • Billing Representative

    Mar 2009 - Sept 2015

  • Commercial Agent

    Jul 1998 - Feb 2009
• 

  Ecole Nationale Supérieure Polytechnique de Yaoundé

  May 2022 - Jun 2024

  Design and implementation of complex network solutions, including the configuration of routers and switches to optimize network performance.Management of projects for deploying secure and monitored networks, ensuring high availability and low latency.Collaboration with technical teams for planning and executing real-world scenario troubleshooting simulations. Supervised and maintained the network infrastructure, ensuring optimal performance and enhanced security.Developed and implemented backup and recovery procedures to guarantee service continuity.Provided hands-on training and support to CCNA students in using network equipment, enhancing their understanding of advanced concepts.

  • Network Engineer

    Oct 2023 - Jun 2024

  • Network Administrator

    May 2022 - Sept 2023