Aravind Panchanathan

Aravind Panchanathan

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location of Aravind PanchanathanFairfax, Virginia, United States

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  • Timeline

  • About me

    Graduate Student @ George Mason University

  • Education

    • George Mason University

      2023 - 2025
      Master of Science - MS Applied Information Technology 3.78/4.00

      Coursework: AIT 512 - Data Structures and Algorithms, AIT 524- Database Management Systems & AIT 580- Big Data Analytics to InfoGrades: AIT 512 - Data Structures and Algorithms – A+ & AIT 524- Database Management Systems – AProject work:• Project: Conducted data-driven analysis of NBA data, showcasing expertise in analytics.• AWS Skills: Proficiently utilized EC2, S3, Glue, Databrew, RDS, Athena, IAM, and Sagemaker.• Leadership: Orchestrated 80% of project tasks… Show more Coursework: AIT 512 - Data Structures and Algorithms, AIT 524- Database Management Systems & AIT 580- Big Data Analytics to InfoGrades: AIT 512 - Data Structures and Algorithms – A+ & AIT 524- Database Management Systems – AProject work:• Project: Conducted data-driven analysis of NBA data, showcasing expertise in analytics.• AWS Skills: Proficiently utilized EC2, S3, Glue, Databrew, RDS, Athena, IAM, and Sagemaker.• Leadership: Orchestrated 80% of project tasks, demonstrating technical leadership.• Tech Proficiency: Mastered cloud computing, data engineering, and machine learning techniques.• Data Integration: Seamlessly managed diverse data sources from NBA.com/stats, employing strategic analytics tools. Show less

    • Shanmugha Arts, Science, Technology and Research Academy

      2017 - 2021
      Bachelor of Technology Mechatronics, Robotics, and Automation Engineering 3.76/4.00

      Activities and Societies: • English Literature Society • SASTRA Racing Team • Kuruksastra Marketing Team

    • Vidya Mandir Senior Secondary School

      2015 - 2017
      Senior Secondary Eduction Secured 94 % In Class 12

      Activities and Societies: Effervescence Club and Maths Club • Was an Organizer of our Information Technology Event "InfoHigh" among Various Schools In Chennai .•Was an Organizer at Our school hosted Inter school Cultural Festival "Reflections" in 2016 • Highly involved in Athletic Track Events among intra and inter school competitions . • Participated In Intra School Cricket Tournament representing Nilkant and Nagaparbath for three consecutive years at St.Bedes Cricket Ground . 1st Prize For Best Project In Computer Science… Show more • Was an Organizer of our Information Technology Event "InfoHigh" among Various Schools In Chennai .•Was an Organizer at Our school hosted Inter school Cultural Festival "Reflections" in 2016 • Highly involved in Athletic Track Events among intra and inter school competitions . • Participated In Intra School Cricket Tournament representing Nilkant and Nagaparbath for three consecutive years at St.Bedes Cricket Ground . 1st Prize For Best Project In Computer Science (Class 12) Show less

  • Experience

    • AVASOFT

      Mar 2021 - Aug 2022

      • Reduced the time to resolve customer issues by 50% by implementing 5+ ITSM and VRM modules.• Collaborated with a team to complete 4 projects on time and within budget, including the implementation of a new VRM system.• Managed and delivered Managed Services projects on time and within budget, achieving a 99% customer satisfaction rate.• Reduced customer support tickets by 20% by developing virtual agents.• Increased agent productivity by 15% by implementing agent workspace. • Completed 2 projects, from small to large, such as the development of a new software tool that saved the company $5,000 per year.• Developed a new software tool that saved the company $5,000 per year.• Resolved 25+ software problems such as the implementation of a new security patch.• Delivered solutions, exceeding client expectations.

      • Software Engineer

        Sept 2021 - Aug 2022
      • Trainee Engineer

        Mar 2021 - Aug 2021
    • NewRocket

      Sept 2022 - Jul 2023
      Software Engineer

      Roles & Responsibility : • Led the development and maintenance of ServiceNow applications, automating 50+ REST APIs.• Developed and maintained ServiceNow applications, including scripting, configuration, and UI development.• Increased security compliance by 26% by developing and maintaining REST APIs for ServiceNow applications.• Contributed to Professional Services projects, resolving complex IT challenges such as the implementation of a new ITSM system. Completed 5+ projects.• Identified and solved complex problems such as the root cause of a recurring software bug. Resolved 100+ customer issues. Show less

  • Licenses & Certifications

    • Crafting Questions to Make Better Decisions

      LinkedIn
      Mar 2024
      View certificate certificate
    • Communication Foundations (2018)

      LinkedIn
      Mar 2024
      View certificate certificate
    • Unlocking Authentic Communication in a Culturally-Diverse Workplace

      LinkedIn
      Mar 2024
      View certificate certificate
    • Learning to Be Approachable

      LinkedIn
      Mar 2024
      View certificate certificate
    • Equity First: The Path to Inclusion and Belonging

      LinkedIn
      Mar 2024
      View certificate certificate
    • Certified Implementation Specialist - Service Provider

      ServiceNow
      Dec 2022
    • Igniting Emotional Engagement

      LinkedIn
      Mar 2024
      View certificate certificate
    • Communicating Nonverbally

      LinkedIn
      Mar 2024
      View certificate certificate
    • Improving Your Thinking

      LinkedIn
      Mar 2024
      View certificate certificate
    • Building Trust

      LinkedIn
      Mar 2024
      View certificate certificate
    • The Six Biases of Decision-Making

      LinkedIn
      Mar 2024
      View certificate certificate
    • Communicating about Culturally Sensitive Issues

      LinkedIn
      Mar 2024
      View certificate certificate
    • Communicating with Confidence (2015)

      LinkedIn
      Mar 2024
      View certificate certificate
    • Certified Implementation Specialist- Vendor Risk Management

      ServiceNow
      Jun 2022
    • Certified Implementation Specialist- Risk and Compliance

      ServiceNow
      Apr 2022
    • Diversity, Equity, Inclusion, and Belonging for All

      LinkedIn
      Mar 2024
      View certificate certificate
    • Certified Implementation Specialist - IT Service Management

      ServiceNow
      Oct 2022
    • Develop Your Communication Skills and Interpersonal Influence

      LinkedIn
      Mar 2024
      View certificate certificate
    • Confronting Bias: Thriving Across Our Differences

      LinkedIn
      Mar 2024
      View certificate certificate
    • Inclusive Mindset

      LinkedIn
      Mar 2024
      View certificate certificate
    • Certified System Admistrator

      ServiceNow
      Mar 2023
    • Becoming an Ally to All

      LinkedIn
      Mar 2024
      View certificate certificate
    • Critical Thinking and Problem Solving

      LinkedIn
      Mar 2024
      View certificate certificate
    • Certified Implementation Specialist- Security Incident Response

      ServiceNow
      Jun 2022
    • Critical Thinking

      LinkedIn
      Mar 2024
      View certificate certificate
    • Diversity, Inclusion, and Belonging

      LinkedIn
      Mar 2024
      View certificate certificate