Mohammad Alghamdi

Experience

• 

  Ericsson

  Jun 2006 - Jun 2007

  Telecommunications Engineer

  I worked as a telecom-engineer, accomplishing many tasks and challenges, the most prominent challenges were the rehabilitation and monitoring of the Mobily network during busy times such as Hajj and holidays.Key Responsibilities• Working with databases of voucher cards• Designing and drawing networks and distributing towers, especially in the Hajj seasons• Migrate subscribers between servers for maintenance purpose

• 

  KARCO-Tech

  Jul 2007 - Jul 2017

  Information Technology Project Manager

  Managing contracts with government and private projects. We implemented a set of contracts in all stages from construction to closure. And we gained trust through submitted projects.Key Responsibilities• Study the goals of the proposed projects, and the extent of their feasibility• The preparation of plans after earning contracting • Assign team members and assign tasks to a task • Project budget estimation • Performance monitoring, and how to achieve goals

• 

  Technical and Vocational Training Corporation

  Jun 2017 - now

  • Follow up the implementation of the annual training plan in the college after its approval by the College Council• General supervision of the trainees and the training process, resolving what arises, and providing what you need by coordination with the competent authorities• Supervising the financial, administrative, technical and infrastructure affairs of the college, and ensuring compliance with quality standards.• Follow up on the provision of periodic maintenance of the college facilities and ensure their readiness• Supporting the faculty members, including trainers and employees, and ensuring that they carry out their duties Show less • Sets the mission, vision, and strategy of the IT Infrastructure & Operations organization to maximize the success of business and IT enterprise initiatives.• Marinating service level agreements. Includes discussing and agreeing with required levels of service and ensuring that service agreements are executed.• Creates and aligns IT Infrastructure & Operations value map by linking targeted business outcomes with the future-state business capabilities required to achieve them.• Defines, develops, and manages a comprehensive and integrated IT Service Management (ITSM) landscape, based on best-practice processes, disciplines, and related toolsets. • Collaborates with the Cybersecurity function to ensure I&O contributes to applies security strategy.• Operates a formal governance mechanism to establish and monitor effective controls for the processes and functions performed by I&O teams. • Improves IT resilience by executing strategies that improve reliability, tolerability, and disaster recovery.• Keeps track of trends and provides direction on what emerging technologies should be incorporated into I&O products and services to successfully deliver overall IT strategy.• Provides strategic direction and oversight for the full life cycle of IT systems. • Continuously evaluates the business value of I&O, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results.• Determine the goals to be achieving at the beginning of each training period• Developing training planes and supervise their implementation and monitor performance.• Follow up and activate the performance of the heads of departments and administrative units• Follow up of the reported legal procedures regarding financial and administrative aspects Show less • Determine the goals to be achieving at the beginning of each training period• Develop training planes and supervise their implementation and monitor performance• Follow up and activate the performance of the heads of departments and administrative units• Monitoring the maintenance and operation of equipment, laboratories and workshops.• Follow up of the reported legal procedures regarding financial and administrative aspects• Providing and developing modern training technics, especially with Covid-19• Writing performance reports for department head• Acting unite manager Show less Running regular checks on network and data security. Identifying and acting on opportunities to improve and update software and systems. Developing and implementing IT policy and best practice guides for the unite.Key Responsibilities• Plane, organize, schedule and supervise the day-to-day technical support activities, including troubleshooting, employee services issues, approvals and installations• Running regular checks on network and data security• Identifying and acting on opportunities to improve and update software and systems• Managing and reporting on allocation of IT budget Show less

  • Dean of Tehnical College

    Sept 2022 - now

  • Member of the Advisory Bord for Technical and Vocational Training in the Makkah Region

    Sept 2022 - now

  • Head of Computer and IT Department

    Jan 2019 - Sept 2022

  • Technical Training Manager

    Jun 2018 - May 2019

  • IT and CISCO Academy Manager

    Jun 2017 - Jun 2018