John Henry Steitz, II

Experience

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  Georgetown Univerity

  Oct 1996 - Jun 2000

  Evening Supervisor, Lauinger Library AVLRC

  Managed all operations of predecessor department to CETS, including viewing and production facilities in Lauinger Library, and classroom technology operation, from 5 to 11 PM weeknights. Assigned student assistants to set-up, troubleshoot and secure classroom technology, and to shuttle portable technology to/from eight (8) storage closets throughout campus, and provided second tier support for classroom tech problems. Trained students in the use of Adobe Premier 5.0 nonlinear editing software for assigned class projects for 4-5 hours each evening, often for weeks at a time. Assisted AVLRC Director with classroom renovation projects, particularly after-hours AV and security technicians working in classrooms. Show less

• 

  Georgetown University

  Jul 2000 - now

  I orchestrate CETS support of all classroom infrastructure and technology, all CETS support of departmental AV technology, and all CETS services in auditoria and in event spaces, over 112 hours each week. I verify that CETS online request and scheduling systems are accessible to patrons 24x7x365, and that 2000+ in-person and telephone requests annually are promptly keyed in to the scheduling system. Twelve (12) of the eighteen (18) total professional staff of CETS, all student employees, and all Hoya Temps, either directly or indirectly report to me. I maintain and review all CETS financial accounts, serve as GMS Cost Center Manager, Requisitioner, Timekeeper, Financial Reviewer and Recruiter. I provide financial oversight and design consultation to all CETS construction/installation projects in office space, classrooms and in other spaces, and liaise to most Main Campus academic departments Now managing the installation of a Polycom IS-Flex system, to replace 11.5-year old RPX-208 system, and to create a flexible teaching venue in support of the GU-Q campus in Doha, Qatar. I have added video-recording and web-conferencing services to CETS Mobile Audio, and to Auditorium venues. I utilize creative problem solving daily to overcome technological, logistical, and organizational hurdles, and to promote teaching and learning in a growing premier research university. Show less Oversee all AM operations of classroom support organization (physical space and technology), while maintaining management of event services. Expanded event services through deployment of mobile sound systems to classrooms and event spaces, with steadily increasing chargeback revenue increases year over year, and continuing. Maintain and expand financial management of the organization through GMS (Workday) system; added Human Capital Management functions to Requisitioner, Cost Center Manager and Financial Reporter functions. Managing day-to-day operations of CETS during ongoing staff reorganization (Spring Term, 2019). Upgraded technology in ICC Auditorium, including addition of digital video recording/conference hardware, software and service provision protocols. Planned and currently overseeing project to retire 11-year-old Polycom RPX-208 telepresence system and replace it with Polycom IS-Flex system, to maintain capacity for bi-local classes with GU-Q in Doha, Qatar (January, 2019). Show less Manage all non-class tech services in classrooms, including multi-media auditorium and services for workshops and conferences in 120+ venues on GU Main Campus.Support all H.320, H.323 and Skype VTC, and Audio Conferences for scheduled classes, in 8 VTC venues, including one of the few Polycom RPX systems used by higher ed.Construction oversight and technology planner. Since 1995, have provided system spec., bid solicitation, construction document drafting, work-site supervision and after-hours access, testing and punch lists, and user training on new systems. Currently, I am planning the next generation classroom tech systems (HD backbone), to be installed starting Summer 2009.Member, Unified Classroom Services Working Group, and subgroups on Demonstration Classrooms and Lecture Capture.CETS representative on DTR, Streaming media, and Multimedia Working Groups.Technology Consultant for University special events, such as convocations and commencements. Show less

  • Associate Director for Classroom Support and Systems, CETS

    Feb 2019 - now

  • Acting Associate Director, CETS at Georgetown University

    Aug 2017 - Feb 2019

  • Asst. Director, CETS

    Jul 2007 - Aug 2017

  • Sr. Classroom Technology Zone Manager

    Jan 2002 - Jun 2007

  • UIS Distribution Services Supervisor

    Jul 2000 - Jan 2002
• 

  Georgetown Unversity School of Continuing Studies

  Jan 2018 - now

  Adjunct Faculty

  Instructor, MPTM-500-102 (online):- Spring A, 2018, 7.5 weeks (online)- Spring A, 2020, 7.5 weeks (online)In addition to teaching the course content (the Ethics, Legal, Privacy, IP and Security issues of technology) of a required core course in a professional master's program, I also strove to improve my student's writing ability through low-stakes practice and extensive feedback.