Dorotheea Stanescu

Experience

• 

  GENPACT

  Feb 2012 - Jan 2014

  Account payable
• 

  Stefanini Life Sciences Services

  Jan 2014 - Nov 2014

  Helpdesk agent

  • Order Entry: SAP• Customer Invoicing• Customer Credit Notes• New Customer Set Up• Execute Approved Special Pricing• Order Acknowledgement• Customer Master data set up and maintenance• Expedites (work with planning, manufacturing, engineering, manufacturing,supply chain, & customer)• Communicating and liaising with local sales affiliates

• 

  Honeywell

  Nov 2014 - Nov 2015

  Order management
• 

  Procter & Gamble

  Mar 2016 - Aug 2018

  Procurement Officer

  -part of the TSA team in Coty merger-ensure the payment of the rundown invoices for P&G liability-manage all the blocked for payment statuses in SAP for P2P governance-point of contact between requisitioner, approver and supplier-follow up with the plants for GR posting issues-provide posting instructions, perform corrections in SA/ PO where necessary-reporting tasks for DXC team, on open tickets raised for invoice correction-second level of support for invoice postings errors Show less

• 

  Schneider Electric

  Aug 2018 - Sept 2019

  Channel and Distribution Admin
• 

  HPE

  Oct 2022 - Nov 2024

  Order Management Specialist

  Reviewing order details such as shipping information or payment details to ensure accuracyCoordinating with suppliers or manufacturers to ensure that orders are processed correctlyContact customers directly to resolve any issues related to their ordersProcessing orders by updating inventory levels and pricing to ensure that they are accurateMonitoring order status to ensure that it is progressing as expectedUpdating customer records with order details such as shipping details and tracking numbersAddressing customer concerns regarding shipping delays or damaged goodsProcessing returns or exchanges based on customer requests or company policiesCommunicating with customers regarding order status updates using email, phone, or text message Show less

• 

  Profesional independiente

  Jun 2025 - now

  Nutritionist

  Nutritionist