Farhan Kurnia

Experience

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  PT. TELKOM AKSES

  Jul 2016 - Oct 2016

  Student Internship

  Participated in the internship program from SMK Sakti Gemolong for 3 months at PT. Telkom Access.The things done during the internship period are as follows:- Perform on-site connection troubleshooting- Perform distance analysis of damaged cables using OTDR- Perform fiber cable splicing with Splicer- Pulled a new cable from the beetwen ODP to ODP and nearest ODP to ONT- Understand the workings and infrastructure of fiber cable networks (OLT, ODC, ODP, ONT)

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  WordPress

  Sept 2021 - Nov 2022

  Freelance Wordpress Developers

  Build a website using Wordpress and perform maintenance at certain times. Some of the clients who use my services include:- Seagara Craft- Jenama Films- Absolute Coco- All Tropical Fresh- Zalacca Srumbung

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  PT Jembatan Citra Nusantara

  Mar 2022 - Sept 2023

  - Handle customer complaints regarding connection and service problems by email, livechat, whatsapp and telephone- Analyze and diagnose the cause of internet connection problems from customer reports- Conduct initial troubleshooting related to customers connection problems- Perform escalation of customer reporting to the relevant team for further checking or visiting- Manage customer report tickets and maintain the duration of ticket handling to keep it up to date until it is declared complete Show less

  • IT Helpdesk Officer

    Aug 2017 - Sept 2023

  • Student Internship

    Mar 2022 - May 2022
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  Habbie Aromatic

  Jul 2023 - Sept 2023

  Web Developer

  Building the Habbie e-commerce website with a fresher appearance, can be managed by admin, and customers can carry out transactions with automatic payment updates in it using tech stack Laravel, Tailwind, Waterfall method (SDLC) and integrated with Midtrans for payment methods.

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  Badan Sistem Informasi - Universitas Islam Indonesia

  Oct 2023 - now

  Back End Developer

  - Designed, developed and maintained backend applications using Golang and Lumen framework.- Develop and optimize databases using MySQL database management system.- Write efficient, structured, and extensible code using the PHP programming language.- Build and integrate RESTful API to support application functionality and collaborate with front-end development team to integrate user interface with backend.- Identify and fix bugs and improve application performance- Evaluate and optimize overall system performance. Show less