Felicia McClean RN CLNC

Experience

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  Rady Children's Hospital-San Diego

  Oct 1997 - Dec 2008

  Offered quality nursing care to pediatric patients, including newborns, infants, children and youth. Served in NeonatalIntensive Care, Pediatric Intensive Care, Emergency Room and Post-Anesthesia Care units.• Provided care for patients with critical and life-threatening medical conditions.• Developed patient care plans, including evaluations, treatment, and nursing diagnoses.• Continuously monitored patients’ conditions for adverse reactions to treatments, medications, or worsening of conditions. Communicated status of patients’ conditions to MD as needed.o Of Note: Covered Interventional Radiology Pediatric cases following pediatric patients to other area hospitals to provide support throughout the recovery process until discharge.• Treated high-need patients including those on feeding tubes and with tracheostomies requiring the use of ventilators. Maintained airways and provided “bagging” or manual ventilation as needed. Show less

  • Registered Nurse II, Critical Care

    Jul 2005 - Dec 2008

  • Registered Nurse II, Perianesthesia Intensive Care

    Jun 2002 - Jul 2005

  • Registered Nurse II, Neonatal Intensive Care

    Oct 1997 - Jun 2002
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  UNIVERSITY OF NEW MEXICO HOSPITALS

  Mar 2010 - Jul 2013

  Registered Nurse, Emergency Room (Adult & Pediatric)

  Observed and provided direct care, assessments and treatments to patients of varying levels, including critical, acute, sub-acute, and long-term care.• In a fast-paced emergency room setting, evaluated and triaged patient conditions to prioritize and determine patient routing for best care.• Managed the use of 8 Fast-Track hospital beds; served as Relief Charge Nurse.o Of Note: Played a role in an ER program that provided new Medical Screening Exams (MSE) to ER patients to quickly direct patients to the appropriate unit. Program was implemented to increase efficiencies, reduce healthcare costs and make effective use of MD’s time and resources.• Monitored patients’ recoveries after surgeries, accidents, and traumas assessing efficacy of treatments.• Developed patient care plans, including assessments, treatment, evaluations, and nursing diagnoses. Assessed patients' conditions and communicated them to MD.• Collaborated effectively with interdisciplinary teams of medical and health care professionals including physicians, nurses and therapists. Show less

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  Copia Wealth Management & Insurance Services

  Mar 2014 - Aug 2014

  Junior Associate

  • Assisted in managing financial files as well as perform office / administrative duties. Maintained client confidentiality.

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  Premier Healthcare Professionals

  May 2016 - Nov 2018

  Clinical Supervisor / Consultant (Adult & Pediatric)

  Clinical Supervisor is responsible for ensuring that patient care is coordinated and managed appropriately. Clinical Supervisor is responsible for the clinical activities of the field staff.• Reported changes in the patient medical or mental condition to the physician and the Clinical Director.• Reviewed patients’ clinical diagnosis, medication, procedures and clinical course.• Assisted clinicians in establishing immediate and long term therapeutic goals.• Prepared and coordinated clinical and progress notes.• Assisted interviewing & orientation process of new organization personnel.• Established and maintained effective channels of communication.• Ensured compliance with all local, State, Federal and ACHC regulations/standards. Show less

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  AccentCare, Inc.

  Feb 2017 - Oct 2018

  Case Manager

  Case Manager – Case Manager is responsible for the collaboration of the healthcare team delivered to high risk patients. Case Manager’s role is to plan, listen, and coordinate the continuum of healthcare appropriately to decrease the chances of health deterioration, sentinel events and poor outcomes. • Conducted comprehensive assessment of the patients ’physical, mental, psychosocial and spiritual needs.• Developed care plans to prevent disease exacerbation, improve outcome. Increased patient involvement for self-care and decrease the use of the ED/or hospital admissions. Utilized the patients’ health care benefits available as fiscally, creatively and responsibility.• Introduced behavioral strategies to help patients adopt healthy behaviors and improve self-care in chronic disease management.• Documented clinical, progress notes in the EMR. • Assisted patients in navigating the health care system. Coordinated Specialty care, followed up on test and other coordination needs.• Established and maintained effective channels of communication with the care teams for ongoing evaluation and documentation.• Ensured compliance with all local, State, Federal and ACHC regulations/standards. Show less

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  Scripps Health

  Nov 2018 - Oct 2019

  Registered Nurse - Access/Triage

  Registered Nurse is responsible for all aspects of the nursing process, providing patient care within the scope of practice. Responsible for ensuring that patients and their families have an exceptional health care experience, performing direct and indirect patient care services to include the administration of medications, therapeutic agents and emergency procedures.• Performed telephonic nurse triage duties on behalf of Scripps and non-Scripps patients to provide the appropriate level of care, including coordination of care within the various Scripps locations and specialties.• Responsible for tasks including assessment of patient needs, development and implementation of appropriate plans of care, and evaluation of outcomes. • Performed direct and indirect patient care services including compliance with patient assessments and care tasks, completion of clinical procedures, and emergency protocols.• Discussed signs and symptoms of illness and determine the presence of abnormal characteristics. • Provided education to patients and their families with documentation of patient interactions.• Worked collaboratively with the other members of the patient care team to ensure optimal patient care. Show less

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  Banner Health

  Nov 2020 - Mar 2021

  Registered Nurse Clinical Referral Navigator

  Registered Nurse is responsible for all aspects of the nursing process, providing patient care within the scope of practice. Responsible for ensuring that patients and their families have an exceptional health care experience, performing direct and indirect patient care services to include the administration of medications, therapeutic agents and emergency procedures.• Evaluated the appropriateness and medical necessity of care to ensure optimal patient outcomes; assessed patient admissions and continued stay.• Coordinated patient placement and safe transfers among multiple outreach and network facilities, alerting staff at appropriate entities/agencies of incoming and outgoing patients and performing clinical/financial screening of referred patients.• Managed individual patients across the healthcare continuum to achieve optimal clinical, operational, and satisfaction outcomes.• Maintained process for assessing current referral patterns for selected target areas, promoting collaborative relationships with physicians, payers, and other members of the healthcare team.• Collected and communicated pertinent, timely information to payers and others to fulfill utilization and regulatory requirements, providing outcome data to audiences including physicians, medical case managers, and insurance adjustors. Show less

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  Community Wellness and Safety of Arizona, LLC

  Nov 2023 - now

  Registered Nurse

  Registered Nurse – Registered Nurse is responsible for all aspects of the nursing process, providing patient care within the scope of practice. Responsible for ensuring that patients and their families have an exceptional health care experience, performing direct and indirect patient care services to include the administration of medications, therapeutic agents and emergency procedures.• Provide TB skin testing in nursing office and at mobile events• Provide hearing/vision resources phone calls and assist in completion of DHS state reports• Provide hearing and/or vision screenings in nursing office and at mobile events• Provide primary backup fingerprinting and front office responsibilities as necessary• Perform other ad hoc health and customer-service responsibilities as required Show less