Michel Petro

Experience

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  Atic Tours and Travel

  Aug 2001 - Jul 2002

  TravelConsultant

  Tailored package tour itineraries for incoming tour groups, arranged accomadations and transportation details. Calculated cost of custom tailored tour packages. Advertised the services to travel agencies abroad in their local languages. Created multilingual brochures and adopted their style and marketing content to variety of local cultural requiremets.

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  Ambassador Hotel Jerusalem

  Jan 2002 - Jan 2003

  Night Auditor

  Responsible for all Night operations of the Front Desk. Checked guests in and out of hotel, ran the end of day reports to verify and balance the entries and records of financial transactions, reported by various hotel departments during the day. Accounted monies, receipts, and guests accounts. Processed credit cards and checks; posted all charges; counted cashiers bank; completed cashiers reports and prepared deposits. Provided customer services to hotel guests. Resolved guests complaints to ensure a pleasant stay, provided guests with information as requested and accepted and proccessed reservations for future visits. Show less

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  American Consulate General Jerusalem

  Jan 2003 - Jan 2007

  Consular Assistant

  Handled all aspects of visa processing in a multi-lingual, multi-cultural environment. Reviewed and translated documents, and assisted with visa interview translation in multiple languages (Hebrew, Arabic, English, German, French). Analyzed data for validation studies used by the U.S. Department of State to determine the travel and overstay patterns of the visa recipients. Assisted other visa section staff with interviewing and providing instructions to visa applicants. Drafted memoranda and other relevant documents to various U.S. government agencies. Worked with travel agencies, and non-governmental organizations to explain and assist in the visa application process. Provided customer service via the phone and in person to Consulate’s clients. Served as a Consular Section cashier when required. Show less

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  Klaus K Hotel

  Jan 2007 - Jan 2007

  Sales And Marketing Intern
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  Human Rights Campaign

  Jan 2009 - Jan 2009

  Events and fundraising Intern

  Involved with the day-to-day planning and preparations and the management events. Analyzed the organization’s fundraising activities and coordinated with the individual patrons and corporate sponsors. Assisted with the organization of fundraising dinners and conventions. Updated the NGO’s budget database for gala events – the only income-generating source for the organization. .

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  Hotel NH Vienna Airport Conference Center

  Aug 2011 - Oct 2013

  Front Desk Supervisor

  Oversee all aspects of the front office; registration, concierge services, guest reservations and Porter services to ensure efficient and smooth operations. Train and coach the front office team and resolve any conflicts between team members.Resolve any guests complaints in an efficient manner to maintain a high level of customer satisfaction and quality service.

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  Office of American Spaces

  Jan 2014 - Jan 2015

  Project Assistant

  The Office of American Spaces provides strategic guidance leadership and training for the development and sustainability of American Spaces. American Spaces provide welcoming environments where visitors can connect and learn about the United States. Hosted in embassies, schools, libraries, and other partner institutions worldwide, American Spaces are platforms for providing information about the United States, its policy, culture, and values.

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  Globe Trotter Properties, LLC

  Oct 2015 - Jan 2023

  • Create value for both business partners and clients as a member of the Top Management team and longest-working staff member at the company.• Serve as lead for Accounting, which includes overseeing the performance of two Accounting Specialists and two Accounts payable staff.• Leverage previous experience in government and business to consistently contribute to the growth of the business; this is achieved via advanced problem-solving, working adeptly under pressure, and providing conflict resolution.• Enact monthly reconciliation and coordinate and manage the month-end closing process.• Ascertain the accuracy of payroll distributions and payroll taxes, and assume responsibility for administering the payroll system.• Provide comprehensive review of actual spending in comparison to budgeting and forecasting, and assess needs for month-end cost accruals.• Responsible for preparing financial statements for reporting to shareholders.• Align processes for documentation, monitoring, and review of internal controls.• Play a vital role in the Top Management Team to develop goals and strategic plans, and make decisions on the direction of the business. Show less • Conferred with clients to negotiate management agreements, and discussed the financial and operational status of properties.• Liaised between tenants and homeowners.• Tasked with investigating complaints, conflicts, and violations, and regularly resolved issues in accordance with government regulations.• Supervised ongoing maintenance and inspection efforts in order to comply with all state laws, codes, and company policies.• Accountable for advising homeowners on ways to maximize their profit potential and minimize expenses.• Originated and maintained preferred vendor networks. Show less

  • Financial Controller

    Jan 2022 - Jan 2023

  • Accounting Team Lead

    Mar 2017 - Jan 2022

  • Property Manager / Leasing Agent

    Oct 2015 - Mar 2017
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  Petro Logos Tours

  Jan 2018 - now

  Business Consultant/ Public Relations Manager

  • Function as a business strategy consultant, focusing on expansion into new markets. • Administer public relations with existing and new clients, and assume accountability for marketing campaigns.• Promote business operations and in-bound tourism to the destination.

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  Grazie Hospitality

  Feb 2023 - now

  Financial Controller

  As the Financial Controller for a dynamic restaurant group, I manage the intricate financial landscapes of five distinct dining experiences: Grazie Nonna, Grazie Mille, Grazie Grazie (Wharf), Grazie Grazie (Downtown), and Little Chicken (Wharf). My expertise encompasses strategic budgeting, financial strategy development with a focus on risk mitigation and opportunity forecasting, and comprehensive financial reporting and analysis.I have played a pivotal role in the successful opening of two of our esteemed restaurants, contributing to strategic planning, financial forecasting, and operational setup, ensuring a solid financial foundation from day one.I am adept at consolidating budgets, overseeing banking operations for optimal cash management, and implementing robust internal controls to protect company assets, minimize fraud, and enhance cash flow efficiency. My commitment to improving operational efficiencies and reducing costs is paralleled by my proficiency in stakeholder engagement, debt management, and ensuring compliance with financial regulations.In addition to managing payroll processes, I coordinate closely with senior management to provide insightful financial reviews and guidance on strategic expansions. My leadership extends to mentoring finance team members, fostering a collaborative environment that encourages professional growth and excellence. Show less