Jerad Changstrom

Experience

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  Internet Nebraska

  Sept 2005 - Sept 2010

  While retaining all responsibilities from my previous title, this job added responsibilities for business consultation and help desk management.Acted as a top tier customer support for both technical and accounting questions.Acted as the Wireless Coordinator for all cities that offered wireless services.Provided onsite consultation and installation services or a variety of needs including WAN circuit and campus wireless designs.Participated in on call rotation with senior leadership for after hours support. Show less

  • Technical Services Manager

    Sept 2008 - Sept 2010

  • System Administrator

    Sept 2005 - Sept 2008
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  Nebraska Heart Institute and Heart Hospital

  Sept 2010 - Aug 2012

  Responsible for all networking and servers in use at the hospital and six remote clinic offices. I virtualized 98% of the datacenter onto HP blade chassis. This included several VMware upgrades.I migrated all systems to a new SAN and upgraded the new SAN along with the front-end fiber channel switches. Performed a massive overhaul of the data center to align the data center with industry standard best practices for cabling, power, and cooling.Completely redesigned their WAN and data center switching and established new routing protocols.Provided designs for a complete network upgrade and order all equipment. Show less

  • Network and Systems Administrator

    Dec 2011 - Aug 2012

  • Help Desk Technician II

    Sept 2010 - Dec 2011
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  Catholic Health Initiatives

  Aug 2012 - Dec 2012

  Data Network Engineer II

  Part of a small team of people responsible for over a dozen hospitals, each with multiple remote clinics networks. This included all aspects of LAN, data center, and WAN networks.Design, upgrade, and implement complex networking designs in HIPPA compliant environments.Provide training and leadership to new staff / contractors.Also retained all responsibilities from previous role at Nebraska Heart.While there on of the largest projects I completed were a complete re-IP of the entire network across all sites to allow us to merge into CHI's national network. I also was involved in upgrading our old Cisco Call Manager phone system. Show less

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  Nelnet Business Solutions

  Dec 2012 - Apr 2014

  Sr Network Engineer

  Responsible for providing subject matter expertise on all aspects of the virtual environments, networking, security, and compliance across multiple data centers and cloud based technologies.Designing and implementing complex, highly available applications, networks, storage technologies, and virtualization.Vetting and documenting policies, procedures, best practices, and compliance documents.Troubleshooting all aspects of infrastructure across multiple data centers.Participated in on call rotation responsible for after hour support. Acted as a catch all for any issues after hours relating to the availability of customer experiences. Show less

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  Nelnet Transaction Solutions

  Apr 2014 - Oct 2015

  IT Infrastructure Architect

  Responsible for designing, vetting, and documenting multiple physical, virtual, and cloud based infrastructure designs including multiple server, storage, networking, virtual, and security technologies.Consulting and providing subject matter expertise for all aspects of infrastructure on future projects.Implementing highly available, highly secure, auto-repairing, regulatory compliant environments.Documenting multiple technologies best practices and policies.Establish business relationships, review contracts, and negotiate with multiple vendors.Provide project management skills to implement designs with multiple teams.Lift, shift, and redesigned several applications to AWS. Show less

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  Nelnet Payment Services

  Oct 2015 - now

  Continued in the Architecture role while also building out a multi disciplined team of engineers and providing technical guidance, leadership, and mentoring. My team was responsible for all servers, networking, security, cryptography, and application support. This included both physical data centers and cloud based technologies (AWS). While in this role, my team successfully rolled out foot prints in two new physical datacenters, stood up multiple environments for applications, engineering highly available, resilient and secure systems. In AWS, we strived to push the envelope in cost, security, and efficiency. All systems we build were PCI certified.While in this role, relationship building with other departments, company's, and internal leadership was key. I regularly provided presentations on technical objectives and options and ROIs. Show less

  • IT Director

    Jan 2021 - now

  • IT Manager, Cloud and Infrastructure

    Jun 2017 - Jan 2021

  • IT Infrastructure and Cloud Team Lead

    Oct 2015 - Jun 2017