
Andrew Minto MBA

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About me
Head of Change & Transformation at LSL Property Services PLC.
Education

Loretto
2008 - 2010Business studies
Dame Allans
2002 - 2008
Northumbria University
2012 - 2013Foundation degree Information Technology Management
Northumbria University
2017 - 2019Master of Business Administration - MBAActivities and Societies: Completed Masters in Business Administration studying on a part time, applying leanings to my full time role at Northern Gas Networks. Course modules included: Accounting & Finance, Managing People & Organisations, Strategic Marketing, Data Analytics for Business Decision Making, Global Business Environment, Operations & Supply Chain Management, Leader Identity, Responsible Business, Strategic Management, Managing in the Digital Economy, Management ResearchDissertation was… Show more Completed Masters in Business Administration studying on a part time, applying leanings to my full time role at Northern Gas Networks. Course modules included: Accounting & Finance, Managing People & Organisations, Strategic Marketing, Data Analytics for Business Decision Making, Global Business Environment, Operations & Supply Chain Management, Leader Identity, Responsible Business, Strategic Management, Managing in the Digital Economy, Management ResearchDissertation was successfully completed, undertaking a practical research investigation looking at the barriers and enablers to organisational change & transformation. Investigation received a distinction grade. Show less

Northumbria University
2015 - 2017Bachelor’s Degree Leadership and Management
Experience

Balfour Beatty plc
Apr 2013 - Apr 2016Assist in the development and maintenance of risk and opportunity management standards and processes. Promote business focus on risk and opportunity management through all area of business activity, stages of work and key stakeholdersEnsure that risk and opportunity management is a fundamental element of key business processes and controls are implemented across UK wide business management systems Work with Strategic Business Units to establish, maintain and continuously improve risk and opportunity management capabilities Provide support for risk and opportunity workshops Advise and coach employees to embrace and apply risk and opportunity management standards, processes and tools whilst monitoring and reporting on compliance Show less Assisting in both Implementing and developing the Business Continuity Management System and Risk process at Balfour Beatty Business Services offering assurance and operational resilience to the wider Balfour Beatty business.Co-manage the successfully accredited ISO 22301 Business Continuity Management System at Balfour Beatty Business Services offering operational resilience. Assist in managing the risk process working towards ISO 31000 at Business Services identifying potential risks and implementing effective mitigation plans creating effective process controls and wider business assurance. Show less
Project Manager (Risk Management / Advisor)
Jan 2016 - Apr 2016Business Assurance Support
Apr 2014 - Dec 2015Business Administrator Apprentice
Apr 2013 - Apr 2014

Northern Gas Networks
Apr 2016 - Mar 2020A key member of the Senior Leadership Team implementing SAP’s (ERP System) across the entire organisation to circa 3000 end users Tasked with leading and delivering £50m worth of savings by bringing technology and data together with colleagues to develop new and efficient ways of workingTasked with leading and delivering large scale business change and engagement to effectively embrace new ways of working with specific focus on customer experience and commercial awarenessDefine change and communications strategy for the organisational redesign across corporate services operationsIdentify and address areas for improvement by challenging and streamlining processes predominantly within HR, Finance, Supply Chain, Procurement and Planned Works to drive business transformation and efficiency Lead and motivate a large, high performing multi skilled project team to meet operational, tactical and strategic business objectivesDrive behavioural changes within the business to ensure technology and data are used to their fullest potential. Acting as a conduit between the programme team and business, ensured all stakeholders, from CEO to operational staff, are fully briefed on both programme status and changes being implemented using various means of communicationWorked in tandem with the programme team to establish and track robust business readiness measures and plans whilst identifying risks and developing mitigation plansLed the entire cutover programme of activities ensuring that all departments across the business had robust continuity plans and that the organisation could continue to operate critical activities manually / without IT systems Played significant role in a successful training of all end users by providing input on the design and delivery of training programmeProvided final business sign off for corporate services on all stage gates ensuring all success criteria had been met Show less Responsible for ensuring that Northern Gas Networks successfully achieve international standards for Business Continuity and Security (ISO 22301 and ISO 27001)Responsible for the overall leadership and governance of the Northern Gas Networks Business Continuity and Security Management ProgrammesCo-manage the leadership and support of the security working group to deliver an end to end security management systemResponsible for the design and roll out of the Business Continuity & Security Policy / Framework helping to support Northern Gas Networks strategic objectivesResponsible for ensuring in depth Business Continuity & Security risk assessments / business impact analysis is conducted and escalated as appropriateResponsible for ensuring that all departments have Business Continuity plans in place appropriate to their criticalityResponsible for ensuring Statement of Applicability is conducted for Northern Gas Networks security controlsResponsible for ensuring that Test and Exercise programmes are designed and implemented across both Business Continuity and SecurityResponsible for ensuring that all colleagues have the appropriate level of Business Continuity and Security training and awarenessProvide the link between internal and external audit to ensure timely closure of issues / actions as identified through auditResponsible for the development and preparation of the Business Continuity and Security management status reports Show less Responsible for the design, development, implementation and ongoing maintenance of the Business Continuity Management System to ISO 22301. Designing and implementation of the Business Continuity Test and Exercise Strategy.Provide all business areas with efficient, timely, and value added support in relation to all aspects of Business Continuity Planning. Perform analysis for business areas to evaluate points of vulnerability, single-points-of-failure and identify risk avoidance and mitigation strategiesConduct in depth Business Impact Analysis across the organisationCoordinate and facilitate the design, development, and implementation of Business Continuity Management plans across the organisationInteract and co-ordinate with the IT department disaster recovery staff to facilitate the identification of critical applications/systems Advise and coach all levels of employees on Business Continuity roles and responsibilitiesEnsure all Business Continuity Management risks are identified, logged and escalated as appropriateProvide the link with internal / external audit to ensure timely closure of issues / actions as identified through audit Show less
Senior Project Manager / Business Change Lead (Corporate Services)
Jul 2018 - Mar 2020Senior Project Manager (Business Continuity & Security)
Mar 2017 - Mar 2020Project Manager (Business Continuity)
Apr 2016 - Mar 2017

Procter & Gamble
May 2020 - Jul 2020Portfolio & Project Manager
Grainger PLC
Aug 2020 - Sept 2022Programme Lead - Change & GovernanceA key member of the Grainger Senior Leadership team responsible for delivering and rolling out its £30m strategic transformation project whereby introducing new ways of working underpinned by numerous technology systems (core systems included – MRI, FSI, Salesforce & Proactis) Responsible for all business change & readiness activities across the business and its suppliers (Operations, Group Finance, Procurement, Lettings, Onboarding & Compliance -UK wide) Led the business change and readiness activities with a hands on approach ensuring all colleagues were competent and confident in their new ways of working come go-live. Key activities included Training, Communication, Business Readiness Assessments, Stakeholder Engagement, Employee Feedback, Change Reinforcement and Benefits TrackingWork with Executives and Directors to develop key strategic initiatives, such as organisational restructure, that aligned to the objectives of the overall transformation projectWork with Executives and Directors to develop robust change plans to roll out strategic initiatives.Create business readiness plans and assessments to track progress and status of initiatives and projects prior to go-live.Work with external delivery partners to ensure programme deliverables remain on track against business requirements delivering against project timelines, cost and qualityCreate and present an array of different reports helping inform colleagues at all levels of the organisation the status of initiatives and projects.Held both intimate and large-scale events whereby keeping colleagues informed on the status of projects and key activities that they needed to complete.Lead and motivate a large, high performing, multi skilled project team and SME’s to meet programme objectives and deliver change successfully. Show less

Emeria
Sept 2022 - Mar 2024Head of Business ChangeWorked with the CEO and business executives to create and roll out the strategic framework for business change across four sub-business spanning circa 5000 colleagues across the UK. Manage the business wide change programme, comprising multiple large and complex projects, ensuring all are appropriately resourced and delivered to the agreed timelines. Responsible for managing the integration and onboarding of back-office activities for new mergers & acquisitions into the Emeria UK ways of working.Lead the change programme for the roll out of new systems and processes to 1800 colleagues within the Retirement sub-business.Manage the process for identifying and implementing opportunities for continues improvement in line with the business strategic roadmap.A key member of the HR leadership team, responsible for delivering all HR change projects helping to reduce costs, streamline processes, increase capacity within the team and improve accuracy of data and reporting,Led a multi skilled project team and business SME’s, helping bridge the gap between Operations and IT to ensure successful delivery and implementation of IT change initiatives in line with business objectives. Show less

LSL Property Services plc
Mar 2024 - nowHead of Change & Transformation
Licenses & Certifications

Prince 2 Foundation
BCS, The Chartered Institute for ITDec 2016
Lead Implementer: ISO/IEC 27001
BSIFeb 2017.webp)
Certificate of the Business Continuity Institute (CBCI)
Business Continuity Institute (BCI)May 2016
ISO 22301 Internal Auditor
DNV GLAug 2014
International Certificate in Risk Management
Institute of Risk ManagementJun 2015
Prince 2 Practitioner
BCS, The Chartered Institute for ITDec 2016
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