Francis Smith

Experience

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  Rolls-Royce

  Jun 1996 - Aug 1996

  R&D Engineer

  Rolls-Royce military Aircraft Engines> Research and Development, vertical take-off and short landing Military aircraft compressors

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  Arts et Métiers ParisTech - École Nationale Supérieure d'Arts et Métiers

  Sept 1997 - Jun 1998

  Lecteur
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  Cambridge Technology Partners

  Jan 1998 - Jan 2000

  Business Analyst

  Tech Start-up based in Boston Cambridge USA> Business Analyst: e-commerce projects and fixed-time fixed-price CTI/CRM solutions (banking sector).

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  Van Diemen Films

  Jan 2000 - Aug 2000

  Consultant

  Van Diemen Films is a small to medium sized company that manufactures specialised top end film equipment in particular motion picture lenses, > Support the day to day running of sales office and factory> Development of light PMO tools to track and analyse factory productivity and to support sales teams

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  Worldcom

  Jul 2000 - Jul 2003

  Business Analyst - Billing solutions

  > Release management and project management: Euro / legal and regulatory compliance (euro currency, VAT and Tax audits, ...) / IT decommissioning and rationalisation> Business Analyst: Migration of EMEA Billing, rating and guiding solutions to three core platforms

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  Boris Television

  Jul 2003 - Dec 2003

  Management Support

  Boris Television operates 3 light weight Outside Broadcast units. Used to film Junkets, sporting and music events, press conferences and news events> Sales and Contractualisation> Recruiting (Cameramen, Sound Technicians, focus pullers, …)> On set, location manager and floor Manager during filming

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  SERIACOM Groupe for Accenture

  Jan 2004 - Aug 2004

  Business Analyst - Le '7' de Cegetel

  Early deregulation enabled Cegetel to collect and merge a customer’s land line (France Telcom) Invoice and provide a single mobile / land line invoice. > Design the France Telecom / Cegetel encrypted mobile bill merge solution for “Le 7 de Cegetel”.

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  Capgemini

  Sept 2004 - Feb 2018

  Greenfield launch of a new digital operator, Jawwy, the world’s first truly digital mobile service designed for the digital generation.> Best of breed delivery approach with over 20 IT integrators. > Key member of the initial core team of ~10 people including the CEO and present at the public launch> High level design. Customer journey and business process workshops > Responsible for the traceability of requirements and alignment of the IT solutions and architecture with the target user experience and business processes. > Vendor selection and contractualisation> Manage IT vendor delivery (approx. 20 vendors) and roadmap> Managing and sign-off on solution design. > Roadmap and Release management Show less

  • Application Services, Managing Consultant

    Jan 2013 - Feb 2018

  • INWI, AMOA Digital transformation

    Sept 2017 - Jan 2018

  • Orange Belgium - Release Manager Cable IT

    Feb 2016 - Aug 2017

  • Disneyland Paris Parks and Ressorts - Project Manager

    Feb 2016 - Feb 2016

  • Jawwy - Program Manager, Launch of a new, greenfield, digital operator

    Jan 2015 - Feb 2016

  • PRESSTALIS - Senior Business Analyst Billing

    Sept 2015 - Jan 2016

  • Bouygues Telecom - Project Manager

    Jul 2015 - Aug 2015

  • Altibox AS - Senior Business Analyst, BSS Transformation

    Jan 2014 - Jun 2014

  • Capgemini Group - Senior Business Analyst, Enterprise Social Networks

    Oct 2013 - Dec 2013

  • Capgemini group, Data Centre Migration Project Manager

    Jul 2013 - Sept 2013

  • Strategic Roadmap - Méditel

    May 2013 - Jun 2013

  • Pre-Sales: PMO / Migration expert

    Apr 2013 - Apr 2013

  • Senior Business & Technology Consultant

    Jan 2008 - Apr 2013

  • Program Manager / Engagement Manager - Orange Labs and Network Carriers

    Sept 2011 - Mar 2013

  • PMO Retail IT Transformation - Orange

    Apr 2011 - Aug 2011

  • Offshore delivery expert - Gemalto

    Feb 2011 - Mar 2011

  • Offshore delivery expert - Renault

    Oct 2010 - Jan 2011

  • Cost reduction project manager - SITA

    Nov 2009 - Nov 2010

  • Billing expert and engagement manager - Monaco telecom

    Jul 2010 - Aug 2010

  • Billing TMA reversibility - SITA

    Nov 2008 - Nov 2009

  • Strategic Roadmap - Maroc Telecom

    Oct 2008 - Nov 2008

  • MVNO Telecoms functional expert - SFR / Futur Telecom

    Jul 2008 - Sept 2008

  • Business analyst - Disney Land Parks and Resorts

    May 2008 - Jun 2008

  • Project Manager / Business Analyst

    Sept 2004 - May 2008

  • Migration to a new MVNO Billing system – SFR / Futur Telecom

    Dec 2007 - Apr 2008

  • Corporate MVNO Rollout - BT Spain

    Apr 2007 - Nov 2007

  • Technical Upgrade, billing and CRM Platforms - Orange caraibe

    Apr 2006 - Mar 2007

  • Business Analyst (Pre-Sales) - Portugal telecom

    Feb 2006 - Mar 2006

  • Business Analyst Billing TMA – Neuf Telecom

    Dec 2005 - Feb 2006

  • PMO - Cegetel NSI Par

    Aug 2005 - Nov 2005

  • Business analyst Legacy Decommissioning - Neuf Telecom

    Sept 2004 - Jul 2005
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  Timple

  Jan 2018 - now

  Manage the transition towards a scalable and agile organisation following Galderma's carve out from Nestlé. Define and put in place an IT Operating Model, focus on Infratstructure Operations including Organisation, PMO process, Gating, RACI, Demand Management... Cloud Target Operating Model> Define and present to the bank’s senior management an initial target operating model for the cloud. (Organisation, Architecture, patterns, autonomy, compliance and control, catalogue of services, engagement model, ...)> Workshops with senior stakeholders and strategic partners across the bank.> Scope includes multi or hybrid cloud and covers on premises in house solutions through to the public / community cloud. DevOps Transformation> Federate cross entity support to deliver a centralised DevOps transformation program.> Responsible for the DevOps Board, the group DevOps Design Authority.> Produce, through workshops, hackathons and cross entity collaboration, high level requirements, position papers and working models mandated by the DevOps Board. Release management, Agile @ Scale, Quality gates, Public cloud Toolchain, DevSecOps, …

  • PLM 4 Alstom : PMO

    Dec 2022 - now

  • Galderma - Transition Manager Infrastructure, Operations and Services

    Jan 2022 - Dec 2022

  • Axa Partners - Move to Cloud Transformation : Business As Usual and Security Task Force

    Nov 2019 - Jan 2022

  • BNP Paribas, Cloud Target Operating Model / Program Management

    Nov 2018 - Oct 2019

  • BNP Paribas - DevOps Transformation (Group), Program Manager / PMO

    Jan 2018 - Oct 2018