Nicholas Sciarra

Experience

• 

  EGames, Inc.

  Dec 2005 - Mar 2012

  Director of Customer/Technical Support

  1. Responsible for the operation of the data center and peripheral information system equipment and for developing schedules for equipment usage2. Leads outsourced support personnel who assist with troubleshooting IT issues to ensure maximum issue resolutions in minimum time3. Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected4. Assists the (ISO) with leading and managing day to day operations 5. Recommends appropriate maintenance strategies to ensure uninterrupted systems usage and proper backup and recovery procedures are adhered to6. Keeps current with technology updates to ensure technology opportunities are taken advantage of, whether the opportunities relate to speed, improved processing, cost efficiencies, etc. 7. Ensures proper functioning of company’s information processing system and makes upgrades as necessary to meet organizational needs8. Evaluates new information systems/equipment, products or services and recommends to ensure cost efficient and effective systems/equipment infrastructure to better aide the end user 9. Maintains working relationships with vendors and third party providers, ensuring contracts are kept up to date and cost maintenance strategies are assessed and analyzed on a periodic basis Show less

• 

  Corporate Synergies

  Oct 2012 - Nov 2017

  The Manager of Information Technology is responsible for day to day management of the IT Department and for the coordination and oversight relating to system development and electronic communication and telecommunication resources.

  • Manager, Information Technology

    Apr 2014 - Nov 2017

  • IT Support Specialist

    Oct 2012 - Apr 2014
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  Agility Technologies Group

  Oct 2017 - Mar 2021

  Chief Of Staff
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  Foundation Risk Partners

  Jul 2021 - now

  Manager of Infrastructure