Dieter Henss

Experience

• 

  Circuit City

  Jan 1993 - Jan 1998

  Sales Manager

  Circuit City was one of the largest US brand name consumer electronics retailers for 60+ years•Managing the SOHO and Small Electronics departments and accounting for 47% of the stores’ $15M in annual revenues •Analyzing business data and presenting monthly summaries to both store and district management•Maintaining profitability within the departments•Developing monthly departmental budgets, tracking margins, sales volumes, warranty sales and department staffing requirements•Handling all personnel functions to include interviewing, hiring and training of potential employees Show less

• 

  Community College Workforce Alliance

  Jan 1998 - Jan 2005

  Adjunct Faculty

  Partnership between J. Sargeant Reynolds and John Tyler Community Colleges serving economic development and workforce needs in Central Virginia•Creating curriculums and instructing adult education classes on effective internet usage•Ranking as one of the highest performing instructors, per student feedback

• 

  Beckett & Beckett, Inc.

  Jan 1998 - Jan 2004

  Senior Consultant

  Beckett & Beckett is a national marketing consulting firm devoted to ad agencies which focuses on organizational efficiencies and enhances corporate performances.Advance Technology in Home Care:•Acting as IT Director developing strategy for headquarters and 3 satellite offices•Analyzing three different enterprise wide phone system vendors’ proposals•Designing program to digitize and streamline the flow of medical records, resulting in a 30% reduction of printed materials (>200,000 pages)Defense Contractor: •Supervising survey teams in collecting business intelligence market and customer awareness data•Assisting in the design of survey and managing the process of hiring staff for implementation•Analyzing raw data and preparing presentations for the client •Crafting a new brand identity for the company through research resultsShooting Range:•Developing inventory tracking system and business reporting process•Analyzing raw business data in forecasting future business performance/clarifying business investment potential•Developing business plan for outside financing and presenting the plan to potential investorsDuke University, The Fuqua School of Business: •Developing and instructing web site project management class for MBA candidatesBrann Worldwide:•Designing contact template for ACT!, database synchronization process and managing a sales database of 6000 contacts throughout 12 sales officesSaunders Consulting Group:•Executing the process of moving sales lead database from Telemagic to ACT!•Managing the process of designing, coordinating and implementing a remote call center for lead generation•Launching a network for remote offices to have the ability to access central sales database. Show less

• 

  Infotel Systems, Inc.

  Jan 2004 - Jan 2005

  Sales Manager

  Infotel is a locally owned communications and datatech company•Developing phone systems that reduced cost of ownership by 20%•Reducing customer ROI by 2 years with digital systems•Designing new quote presentation methods and materials•Migrating a 5000 record contact data base from ACT! to Tigerpaw

• 

  Haskell Chemical Company, Inc

  Jan 2005 - Jan 2007

  Operations Manager

  Haskell is a regional distributor of chemicals for printers that specialize in tobacco and pharmaceutical packaging, with annual sales of $10MM•Reducing label expense by 55% on all outgoing drums, netting a YOY expense reduction of $55M•Investigating and identifying a $30M error through annual internal process audit•Increasing the profit margin by 2%, generating $72M on one product•Identifying an $80M billing error resulting in a $90M bill reduction

• 

  Dominion Packaging

  Jan 2007 - Jan 2011

  Purchasing Manager

  Dominion Packaging is a key printer in the tobacco and QSR industry with $40MM in sales annually•Reducing monthly waste expense by 50% and waste shipment to landfill expense by 35%•Creating an income stream from recycled materials netting $12M annually in directing a Zero Landfill Initiative•Lowering the average repair time by 10 minutes per incident, resulting in 17% savings per month in maintenance labor, and implementing a strategic supplier inventory system in the Maintenance Department•Generating savings of $150M by working with corrugation supplier to optimize ordering patterns•Directing member of ASI audit team, achieving a score of 98.87% for 2010, resulting in earning a 3-year extension on a $6MM+ contract•Partnering with smaller supplier in developing strategic process documentation to meet audit requirements earning an additional $75M in sales for the Strategic Diversity Supplier Show less

• 

  Ricoh Managed Services

  Jul 2011 - Dec 2011

  Management Services - Operations Analyst

  Working closely with Ricoh’s management teams, provides sales operations and compensation analysis for projects, strategic planning and implementation of operational and performance improvements.

• 

  Custom Ornamental Iron

  May 2012 - now

  Purchasing Manager

  Custom Ornamental Iron is a full service Architectural Fabrication Metal Shop that serves both the Commercial and Residential Construction Industries.•Lowered material cost 7% by utilizing a vendor RFQ process•Designing and implementing a purchasing system that effectively eliminated double ordering of materials for projects. This alone increased project profitability and reduced material waste•Reduced material receiving time by 15 minutes per delivery with a zone delivery system, saving more than 30 man hours per month•Working with metal scrap brokers to increase buy back value of scrap metal by 30% Show less