Maja Petrova

Experience

• 

  Government of the Republic of Macedonia

  Nov 2011 - Dec 2011

  Translator and Interpreter

  Translating over 400 law regulations and terms related to EU acts.Assisting the translation department with document organization.

• 

  Mango

  Nov 2012 - Apr 2013

  Sales Assistant

  Advising customers about the selling products and assist them with choosing one. Maintain customer satisfaction through superior and friendly service.

• 

  Centre for foreign languages "Amici"

  Oct 2013 - Apr 2014

  English and German Teacher

  Teaching English and German language in a private language school. I was responsible for organizing and providing teaching materials and methods for the class. The students (all ages) were attending intensive and standard courses.

• 

  Private school for foreign languages Marryland

  Jan 2015 - May 2015

  German Teacher
• 

  McDonald's

  Aug 2016 - May 2017

  Customer Service Cashier
• 

  Holiday Inn Express

  Jun 2017 - Sept 2017

  Guest Service Assistant

  - assisting the Guest Services Manager with the smooth operation of the accommodationand guest service functions- warm welcoming guests and making sure they have a nice experience in the hotel - work closely with bookings & reservations, housekeeping, concierge, security, food & beverage regarding guest requirements to ensure that all guests’ needs and expectations aremet throughout their stay- ensure that all guest enquiries and complaints, whether in person, on the telephone or via email, aredealt with in a friendly and professional manner, ensuring guest satisfaction at all times. Whereappropriate ensure that comments and complaints are reported to management- deal with guest bookings, check in and check out and provide standard reports to other departmentsas required (i.e. arrivals / departure lists, special requests etc)- keep up to date with availability, promotions and pricing in order to provide advice to guests asnecessary and maximize sales opportunities Show less

• 

  Cocoon & Eckelmann GmbH

  Oct 2017 - Apr 2019

  Front Desk Agent

  - responsible for the reception- welcoming guests, performing check-ins and check-outs - managing reservations and providing all the necessary information - completing payments and issuing invoices

• 

  Eggs unimedia

  May 2019 - Oct 2024

  As an Office Manager at eggs i was taking care of:- the reception (greeting visitors and offering a "warm welcome" - first contact for clients, visitors, colleagues - incoming and outcoming post, calls and packages - purchasing office supplies - operational management - administrative assistant - communication with facility management - providing invoices and supporting the financial department- booking of external courses, qualifications or congresses for team members - supporting the marketing department in organizing internal events Show less

  • Technical Recruiter

    Mar 2023 - Oct 2024

  • Office Care Manager

    May 2019 - Mar 2023
• 

  SYNSERO Experts GmbH

  Oct 2024 - Nov 2024

  Recruiting & Relationship Manager