Tammy Teeter

Experience

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  IDX Systems Corporation

  Mar 2002 - Aug 2004

  IDX Systems Corporation
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  GE Healthcare IITS

  Aug 2004 - Feb 2018

  Senior eCommerce Support Engineer
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  Athenahealth

  Feb 2018 - now

  Senior Manager - Services, athenaEDI

  •Acting as Director of Clearinghouse Operations from the position of Senior Manager - athenaEDI Clearinghouse, overseeing 18 direct reports and conducting regular team meetings and one-on-one discussions.•Lead and facilitate effective communication and collaboration with executive leadership and multiple departments (finance, EDI practice management, trading partners, development, data center support) to successfully run the Clearinghouse Operations division.•Spearhead performance improvement initiatives within athenaEDI Batch and Real-Time Processing Systems, driving efficiencies and enhancing customer experiences.•Lead day-to-day operations of the athenaEDI Clearinghouse fostering a culture of continuous improvement and customer-centric solutions.•Manage workload distribution, set performance targets, and oversee on-call tasks and coverage.•Actively track the status of open issues and projects, ensuring timely resolution and effective communication of progress to stakeholders and customers.•Provide direction, coaching, and career development for direct reports, ensuring high performance and growth.•Recruit and interview qualified applicants, both external and internal, for professional and technical positions within the organization, ensuring alignment with company values and goals.Achievements: •Played a key role in two Data Center moves in 2020 and 2023, ensuring seamless transitions and minimal disruption to operations.•Led the EHNAC (Electronic Healthcare Network Accreditation Commission) Certification of the athenaEDI Clearinghouse, maintaining industry recognition for excellence in health data processing and transactions from 2006 to 2020.•Nominated and accepted into the healthcare business association program, demonstrating a commitment to furthering the advancement and impact of individuals in the healthcare business.•Awarded the athenaAdmired Management Award, recognizing outstanding leadership and management skills within the company. Show less