Sivesh Sankara Kumar S D

Experience

• 

  TVS Srichakra Limited

  Oct 2014 - Jan 2015

  Project Trainee
• 

  ATG TYRES Tirunelveli

  Oct 2015 - Apr 2016

  Graduate Engineering Trainee

  Worked as an Engineering Trainee in production ( Extruder section in tyre manufacturing). Key Responsibilities: Assessment of production schedule and achieving the target production capacity, Supervising the scheduled shift manpower and material. Reduce the variance occurring in the production output.

• 

  Pfizer

  Aug 2017 - Oct 2017

  Operations Intern

  Project : Maturity Assessment of SOP, Supply Chain Planning and Plant Master Data ManagementResponsibilities: Assist in conducting an internal audit, Survey key stakeholders, and analyze the data with the maturity matrix framed for Supply Chain development. Provide insights for reducing the issues and improve the maturity level.

• 

  MRF

  Jun 2018 - Dec 2018

  Management Trainee

  Key Responsibilities : Manage the sales and supply of tyres to MRF dealers in the territory, Assess rural areas where branding needs to be done and conduct campaigns, Manage the sales target (value and volume) assigned for the territory. Scout for new dealers and assist in dealer approvals and certifications.

• 

  Zceppa

  Mar 2020 - Apr 2024

  Key Responsibilities: New customer onboarding, Product setup - training for clients, Follow through for signups and renewals, Providing customer insights and requirements to the product team for new feature development, Analyzing customer data and generating reports to track performance, identifying trends. Key Responsibilities: New customer onboarding, Product setup - training for clients, Follow through for signups and renewals, Providing customer insights and requirements to the product team for new feature development, Analyzing customer data and generating reports to track performance, identifying trends. Key Responsibilities : Lead generation, Market research on new business categories, maintaining existing clients, Post sales follow-through for signups, and product renewals.

  • Customer Success Manager

    Apr 2022 - Apr 2024

  • Customer Success Executive

    Sept 2020 - Mar 2022

  • Business Development Executive

    Mar 2020 - Aug 2020
• 

  Freshworks

  Apr 2024 - now

  Product Consultant - Client Onboarding Specialist