David Welch

Experience

• 

  FedEx Office

  May 1993 - May 1995

  Manager

  aka Kinko's Graphics Corp on Route 66 in Tulsa and Burnett Rd in Austin.

• 

  Xerox Corporation

  May 1995 - Jan 2000

  Analyst

  Technical Sales Analyst

• 

  University of Texas at Austin

  Jan 2000 - now

  Experience implementing system management tools and processes to maintain a fleet of Windows and/or Mac OSX laptop and desktop computers. Experience with system imaging and deployment tools. Experience with systems management tools, including Microsoft SCCM, HEAT LANrev, JAMF and Casper.Experience with configuration and administration of ITSM or ticketing systems. Experience with development, staging, and deployment of operating system and security patches. Experience with print management, network printer, multi-functional device and fax supportExperience managing mobile clients. Experience developing and implementing inventory, audit and compliance reports. Experience managing virtual computing environments. Experience developing and managing digital signage and restricted function kiosk computers. Experience managing a directory service (Active Directory, Open Directory, LDAP) and developing and applying system policies. Experience managing and provisioning software licensing applications (key servers, license managers). Experience with scripting. Experience with knowledge management systems. Windows Server Administration and storage administrationRemote Access Tools: Microsoft Remote Desktop, Bomgar, VNC ViewerComputer lifecycle management and procurementComputer and patch maintenance: WSUS and LANRev/Absolute Manage endpoint device managementComputer security: whole disk encryption, advanced malware protection, backup managementComputer and research lab supportDesktop end user support: Microsoft Office for Windows and Mac OSUniversity of Texas System Information Resources Use and Security Policy Compliance Kofax imaging system supportMessaging support: Skype for Business, Jabber Show less Windows Server Administration and storage administrationWindows Active Directory managementRemote Access Tools: Microsoft Remote DesktopWindows and Apple computer support and set upComputer lifecycle management and procurementComputer and patch maintenance: WSUS and Absolute Manage endpoint device managementComputer security: whole disk encryption, advanced malware protection, backup managementNetwork and VoIP telephone supportCisco switch administrationComputer and research lab supportDesktop end user support: Microsoft Office for Windows and Mac OSSecurity Policy Compliance Kofax imaging system supportMobile device supportMessaging support SkypeNetwork printer, multi-functional device and fax supportSoftware license management Show less

  • Senior Systems Administrator

    Aug 2014 - now

  • System Administrator

    Jan 2000 - Aug 2014