Buddy Stacy

Experience

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  Quality Data Products

  Jun 1996 - May 1999

  PC Hardware Technician

  PC Hardware TechnicianWorked as a PC hardware technician both in store and on-site, working closely with the customer toresolve PC issues.· Acted as Lead Technician for Service Department.· Instrumental in starting, and acted as lead technician for QDP's Telecommunications department.· Responsible for Cat-5 cabling/termination jobs and some fibre cabling and termination.· Answered help-desk calls.· Ran register for customer sales.

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  Corporate Information Technologies

  May 1999 - Jul 2000

  PC Technician

  Consulting firm where I handled hardware and software installations, configurations and deployments and repair and diagnostic services for a varity of business around the Tulsa area as well as fulfilling a maintenance contract with Northeastern State University where I was responsible for working on-site as an in-house technician for troubleshooting and repair of 2000+ NSU PC's under contract.

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  Northeastern State University

  Jul 2000 - Feb 2007

  IT Campus Maintenance Technician

  Responsible for maintenance, diagnostics, and repair of 2000+ systems on three University campuses.Use IBM/Lenovo’s E-Claim web site to process warranty claims for parts and labor reimbursement.Responsible for spec’ing and pricing hardware upgrades (i.e. RAM, Hard Drives, etc.) as needed and maintained a working inventory of replacement parts.Responsible for a 1 ½ hour training segment every semester for new STC’s consisting of the fundamentals of the diagnostics process, as well as allowing students to reassemble a fully disassembled PC. Show less

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  Cherokee Nation Businesses

  Feb 2007 - Apr 2012

  IT Support System's Analyst I

  Privately Held; 1001-5000 employees; Gambling & Casinos industryFebruary 2007 – Present (5 years 3 months)Maintain, diagnose, and repair cashier and management terminals and office support systems, including scanners, printers, and peripherals for Cherokee Nation Entertainment/Cherokee Casinos.Support 7 campuses with multiple buildings and office areas.Responsible for deploying new systems into the environment which consists of placing the system, patch into network, configure the PC and educate the end user as needed.Available to answer IT related questions and act as area representative for Corporate IT offices. Show less

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  Cherokee Nation Entertainment

  Apr 2012 - Oct 2022

  Applications Systems Analyst II

  Maintain, diagnose, and repair cashier and office support systems applications and hardware for retail locations under the Cherokee Nation Businesses umbrella.Test, build and deploy new retail systems into the environment and work with vendors to ensure all applications and fuel dispersal systems are functional.

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  Provalus

  Oct 2022 - now

  Senior Technical Trainer - Tahlequah, OK