Fabio Marques

Experience

• 

  Quinta da Salmanha

  Aug 2012 - Feb 2013

  Bar Waiter
• 

  Costa Coffee

  May 2013 - Apr 2014

  Barista
• 

  DoubleTree by Hilton

  May 2014 - Feb 2015

  Waiter
• 

  Costa Coffee

  Feb 2015 - Nov 2017

  • Assistant Manager

    Aug 2015 - Nov 2017

  • Barista

    Feb 2015 - Aug 2015
• 

  ODEON Cinemas Group

  Feb 2015 - Nov 2017

  Host
• 

  Black Falcon Express

  Nov 2017 - Nov 2018

  Office Administrator

  - Communicate with relevant agencies to produce travel itineraries for business directors and employee events- Arrange meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments- Manage correspondence by answering emails and sorting mail-Assist in planning and arranging events, including organising catering- Handle expenses and billing cycles- Manage reception area and look after visitors- Answer phone calls and transfer them as necessary- Draft, format, and print relevant documents- Maintain stock lists and order office supplies as needed- Interact with directors and carrie out their requests- Create agendas and take meeting notes- Assist in purchase orders and invoicing- Maintain accurate records for employee holiday requests- Photocopie and file appropriate documents as needed- Attend workshops and conferences when requested Show less

• 

  Disney Store

  Dec 2017 - Feb 2018

  Cast Member

  Store : 213, The chimes shopping centre, High St, Uxbridge UB8 1LB

• 

  Express Vending

  Mar 2018 - Sept 2018

  Retail Merchandiser
• 

  Hollister Co.

  Nov 2018 - Oct 2020

  Stock Associate

  - Maintain the merchandise flow in the Hollister store.- Focus on keeping the store products in line with the company visual standards at all times- Make sure that the stock room is kept tidy.

• 

  Costa Coffee

  Nov 2018 - Jan 2019

  Barista
• 

  Tempur UK Ltd

  Jan 2019 - Dec 2020

  Assistant Manager

  - Be a brand ambassador and help achieve store sales and conversion targets- Ensure each customer receives the TEMPUR customer journey through outstanding customer service and living our brand values- Offer exceptional 1-2-1 customer service and ensure the customer comes first- Knowledgeable about the benefits and uses of each TEMPUR product and continuously develop your product knowledge and understanding of the business- Knowledge and awareness of all promotions and advertisements- Support the team in achieving individual and store sales targets- Being able to deal with customer concerns in a patient and helpful manner and communicating the concerns with the Store Manager- Maintain product merchandising, monitor shop floor inventory and replenish new products when needed- Assist and process deliveries and organization of stock room, ensuring team work- Operate cash registers, take and record orders through a computerized system in person or over the phone and close daily revenue- Maintain a clean and orderly environment in the store and back office/kitchen areas- Being responsive and communicate of all Health & Safety issues Participating in team meetings by bringing fresh ideas, that are realistic and achievable.- Help the Store Manager with Rotas, and logging team holidays. Show less

• 

  Three.

  Mar 2020 - Jun 2022

  Customer Assistant
• 

  Hotel Chocolat

  Dec 2020 - Dec 2020

  Christmas Sales Advisor
• 

  Caffè Nero

  Apr 2021 - Feb 2023

  Complete Store visits, and Coffee Audits. Ensure each Store's Coffee Standards are kept to Brand Standard.Train and Coach each team to Brand Standards.

  • Area Coffee Hero / Trainer

    May 2022 - Feb 2023

  • Store Manager

    Apr 2021 - Feb 2023
• 

  Paperchase

  Jan 2023 - Apr 2023

  Sales Floor Team Member

  Helping Paperchase, through their store's closing down process. To help friends and family throughout this hard time in their career.

• 

  Clear Angle Studios

  Mar 2023 - now

  LiDAR Technician