
Paul McInally
Retail Assistant

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About me
Knowledge Exchange Lead Private Sector College of Social Sciences (COSS)
Education

University of Strathclyde
2010 - 2012MSc. Historical Studies HistoryMSc. Historical Studies. An advanced degree which focused upon sources, in particular archival research, detection of bias in sources, comparing material gleaned from sources of differing origins and verifying their authenticity. Furthermore, this course also examined the various theories of writing history, the purpose of studying the past and the use of literary theory and analysis in doing so.

University of Strathclyde
1998 - 2003Bachelor of Arts (BA) (hons.) History 2:1BA (Hons.) History: Second Class, Upper Division. From first to third year my principal subjects were History and Politics, followed by single honours in History. This degree helped me develop my research and analytical skills and gave me the ability to identify relevant sources of information, locate them, analyse and cross-reference this information before forming conclusions and presenting them in both a written and oral format. Although much of my academic work was done alone I also… Show more BA (Hons.) History: Second Class, Upper Division. From first to third year my principal subjects were History and Politics, followed by single honours in History. This degree helped me develop my research and analytical skills and gave me the ability to identify relevant sources of information, locate them, analyse and cross-reference this information before forming conclusions and presenting them in both a written and oral format. Although much of my academic work was done alone I also participated in a number of group projects. Show less
Experience

Games Workshop
Jun 1991 - Apr 1992Retail AssistantHelping customers with purchases, answering questions on products and game worlds, offering technical painting advice and teaching the various rules to new and experienced players.

West Carlston Garden Centre
Jul 2003 - Apr 2017Manager• Overall project management and responsibility for thriving garden centre with turnover of £450k per year• As manager and co-owner, I had considerable responsibility and autonomy for managing projects from outset to completion and supervising the workforce• Primary point of contact for over 100 different companies and their representatives. These included German chemical companies, Irish compost producers, Dutch nurseries, quarries, food wholesalers, butchers, farmers, software and technology companies, financial services• Line management of 25 employees in four different departments, including delivery of staff training• Forward planning, budgeting and stock control with departments often using total budgets of £25-£60k• Bookkeeping, preparation of end of year accounts and liaising with company’s accountants Show less

The Open University
Apr 2018 - Jan 2021To provide information and routine advice to support students and potential students in registration and study with The Open University, through both proactive and reactive contact via a number of channelsincluding inbound and outbound phone calls, emails, letters, online webchat and social media, and face to face. To undertake associated administrative and operational processes to action student and potential student requests. To work as part of a flexible operation to provide support and answer queries from students, prospective students and Associate Lecturers within agreed timescales. To work to a rota to ensure that all activity is dealt with promptly and effectively and within agreed Service Levels. To assist proactively in the development and continuous improvement of good internal and inter team working and service provision. To continually develop skills and knowledge to maintain and improve personal performance in the spirit of continuous improvement and to adopt correct and evolving business practices and procedures. Show less
Engagement Support Coordinator
May 2019 - Jan 2021Student Advisor
Apr 2018 - May 2019

University of Glasgow
Jan 2021 - nowKnowledge Exchange Lead (Private Sector) Colege of Social Sciences (COSS)
Apr 2023 - nowLearning and Teaching Administrator, School of Education
Jan 2021 - Apr 2023
Licenses & Certifications
- View certificate

Building on ABC Course Completion
Aspect Social Sciences, Arts and Humanities NetworkMar 2024 - View certificate

Windows 10 October 2020 Update Essential Training
LinkedInMar 2021 - View certificate

Excel: PivotTables for Beginners
LinkedInFeb 2021 - View certificate

Microsoft Forms Quick Tips
LinkedInFeb 2021 - View certificate

PowerPoint Tips and Tricks
LinkedInFeb 2021 - View certificate

Excel: Introduction to Charts and Graphs
LinkedInFeb 2021
Volunteer Experience
Kelvin Hall Volunteer
Issued by Glasgow Life on Mar 2017
Associated with Paul McInally
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