Heather Naude

Experience

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  Carlton Hair SA

  Jan 2006 - Aug 2011

  Front Line Co-ordinator

  Responsible for management of the reception area, including:• Greeted and assisted all visitors on their arrival to the salon• Organising and liaising with head office counterparts • Daily book-keeping and cash-up of salon business activities • Ensured the salon inventory was always kept fully stocked • Assisted management in overseeing completion of staff duties

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  Summex (Pty) Ltd

  Aug 2011 - Dec 2011

  Executive Personal Assistant

  Responsible for executive administrative support to the Managing Director (MD) of an IT Services Development Company, including:• Responsible for reporting status of key projects within the business• Met directly with key clients and stakeholders regarding software implementation updates • Successfully implemented key software updates at external client locations

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  PN Payroll Solutions (Pty) Ltd

  Jan 2012 - Nov 2017

  Business Owner

  Successfully created and developed PN Payroll Solutions from ground up (payroll, book-keeping and taxation services for SME’s in South Africa), including:• Provided above relevant financial services to clients nationally.• Ensured client compliance with South African inland revenue services and the equivalent of South African Companies House• Implementation and responsibility for Sales, Operations, Client Relationship Management, Marketing & Branding, HR, Finance departments.• Successfully liaised and negotiated with the Department of Labour within the South African government to implement strategies to educate employers about fairer unemployment insurance contributions within the domestic sector • Monitored critical business systems and proactively led various improvements and corrections where appropriate• Successfully built a client portfolio to a total of 60+, before sale of shares. Show less

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  CommerceQuest South Africa (Pty) Limited

  Jan 2012 - Apr 2013

  Sales Account Manager

  Responsible for supporting Sales Director and MD of CommerceQuest (offering IBM software and technical deployment solutions), including: • Successful client relationship management• Managed client software renewals• Arranged & hosted regional quarterly IBM partner sales events• Effectively presented product software at relevant sales events• Coordination of branded sales merchandise• Extensive sales administration (including quotations, renewals, and proposals)• Researched & identified prospective clients Show less

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  Byte Money (Pty) Ltd

  May 2013 - Apr 2015

  Operations Lead

  Responsible for leading operations within ByteMoney (an allocation specialist responsible for tracking of cash transactions within Sub Saharan African financial institutions), including: • Successful implementation of management and control procedures within the business.• Responsible for managing the relationship between business and key suppliers. • Refined and deployed accounting department procedures • Effectively managed and supervised staff• Streamlined day to day operations within the business, leveraging latest technology resources• Supported the sales teams in ensuring optimal efficiency and helped resolve roadblocks• Management of company finances, including budgets, cash flows and developing monthly reports• Hosted and participated within company executive board level meetings • Professionally represented the business at a multitude of trade exhibitions, events, and demonstrations Show less

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  HomeMaidPayroll

  Jan 2014 - Nov 2017

  Founder

  HomeMaid Payroll improves the relationship in domestic employment, by providing standardized best practice payroll functions and services, to private households in South Africa .

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  LMS Recruiting

  Nov 2018 - Aug 2019

  Operations Manager

  Responsible for defining and implementing all accounting procedures for finance department within LMS (temping and recruitment company for 5-star hotels and spas in London), including:• Collecting, interpreting and reviewing financial information• Predicting future financial trends• Reporting to management and stakeholders, and providing advice on how the company and future business decisions might be impacted• Producing financial reports related to budgets, account payables, account receivables, expenses, etc.• Developing long-term business plans based on these reports• Reviewing, monitoring and managing budgets• Developing strategies that work to minimise financial risk• Analysing market trends and competitors• Improve operational systems, processes, and policies -- specifically, better management reporting, information flow and management, business process and organisational planning Show less

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  Rococo Chocolates

  Dec 2019 - Jul 2021

  Administrative Assistant Bookkeeper

  Assisting and supporting the Financial Controller and staff of the company with the finance department by:• Providing support to the accounting department• Managing day to day payments of creditors • Performing basic office tasks, such as filing, data entry, answering phones, processing the mail, etc.• Handling communications with clients and vendors via phone and email• Processing transactions, and updating ledgers, budgets, etc• Preparing financial reports• Assisting with audits, fact checks, and resolving discrepancies Show less

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  Bridgafide

  Jan 2020 - Aug 2022

  Business Owner

  In January 2012, I founded PN Payroll Solutions and HomeMaid Payroll in South Africa, where I provided payroll, bookkeeping, and taxation services to SMEs. Recognising the need for greater financial literacy among small business owners, I developed educational programmes to enhance their understanding of financial management and compliance.

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  Move One Million

  Jul 2020 - Feb 2022

  Head of Business Operations

  Assisting and supporting the CEO and CFO of the company within the finance department by:• Driving company results from both an operational and financial perspective working closely with the CFO, CEO and other key executive team members.• Partnering with the CFO to achieve favourable financial results with respect to sales, profitability, cash flow, mergers and acquisitions, systems, reporting and controls.• Creating effective measurement tools to gauge the efficiency and effectiveness of internal and external processes.• Providing accurate and timely reports outlining the operational condition of the company.• Spearheading the development, communication and implementation of effective growth strategies and processes.• Working with other c-level executives on budgeting, forecasting and resource allocation programs.• Working closely with the senior management team to create, implement, and roll-out plans for operational processes, internal infrastructures, reporting systems and company policies all designed to foster growth, profitability and efficiencies within the company. • Forging strategic partnerships and relationships with clients, vendors, banks, investors, and all other professional business relationships.• Fostering a growth-oriented, positive and encouraging environment while keeping employees, volunteers and management accountable to company policies, procedures and guidelines. Show less

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  NORD GEAR LTD.

  Oct 2021 - Oct 2021

  Credit Controller
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  Bournemouth University

  Mar 2022 - now

  Value Lead and Executive Officer to Finance Director