Kate White

Experience

• 

  Manchester Metropolitan University

  Apr 2009 - Apr 2009

  Customer Service Representative (Temporary)
• 

  Arndale Centre

  Sept 2009 - Aug 2010

  Receptionist
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  Keele University Students' Union (KeeleSU)

  Aug 2010 - May 2012

  Customer Service Supervisor
• 

  Inspired Film and Video Ltd

  Mar 2011 - Apr 2011

  Freelance Assistant
• 

  Stoke Your Fires Film Festival

  Mar 2013 - Mar 2013

  Event Assistant

  Customer experience, responsibility and passion were the key elements of my role as festival volunteer, which was rewarded with full access to the creative events onsite. I was responsible for greeting guests and proving both them and speakers with the information they needed on a daily basis.

• 

  Pieminister

  Aug 2013 - Oct 2017

  Assistant Manager

  • Consistently meeting personal KPI’s including increasing sales per head.• Achieving 100% on mystery shopper reports for customer service and assisting in maintaining high standards of daily operations which have led to the location becoming one of the most successful in the brands portfolio.• Providing the first point of contact for customers face to face, via email and over the phone and dealing with these enquiries in line with company policy. • Completing daily administration including; health and safety paperwork, dealing with supplier invoices, stock control and banking administration.• Assisting and motivating the team in order to ensure all sales targets and KPI’s are met. • Taking ownership of and organising the reservations and events diary, and assisting with the preparation and fulfilment of events.• Working alongside head office to deliver seasonal marketing campaigns and charity events in the North West. Show less

• 

  ABa Quality Monitoring Ltd

  Sept 2016 - Jan 2017

  Proofreader

  Completed highly detailed proofreading and data entry of confidential mystery shopper reports.

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  Stockyard North Prophire

  Oct 2017 - now

  Prop Department Manager & Digital Executive.

  Working to a brief to supply antique and period props and set dressing to the film and television industry and private and corporate events.Managing the everyday running of the department, including all aspects of sales, administration.providing highly detailed proposals and quotes to clients.Invoicing, accounts and purchase orders. SEO. Optimising the website to maintain ranking and UX.Ecommerce: Product Photography and Product Copywriting.Social Media Content Creation: Instagram, Facebook and TikTokContent Writing for both the website and all social media platforms.Collaborating on events & exhibitions.Networking. Building and maintaining client relationships.Proficient in Canva, Wordpress, Fotor, Adobe Suite, Mail Chimp, Google Analytics, Hootsuite. Clients include: CBBC, BBC, ITV, NETFLIX, Warner Brothers and Disney. Show less

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  Lesniak Swann

  Aug 2024 - now

  PR Account Executive