Samuel Abiola

Experience

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  Kwara Hotel

  Jun 2012 - Sept 2013

  SIWES & IT

  Toured all the Hotel departmentsFront Office; Taking reservations and checking guests into various roomsCoffee bar; mixing different types of Cocktails and mock tails for Guests Laundry; Assisting in ironing Guest clothes using machine and dry cleaned suits Restaurant; Assisting Guest during Morning Buffet BreakfastClearing tables and laying cutleries for LunchStocking the Domi waiter Housekeeping; Cleaning and Preparing Guests room Checking Guest Checked out rooms and update Exceeded expectations as a fresh trainee in the industry Show less

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  Leisure Spring Hotel

  Dec 2013 - Feb 2015

  Restaurant Waiter

  Welcoming Guest and offering a seat in a station Taking online and room service orderServing Room service OrdersTaking Guest Food Order and placing the order in the Kitchen. Advising guest on the choice of Drink Taking Guest Drink order and serve depending on the food orderServe guest Food Prepare and present guest billInquire about Guest meal experienceClearing and relaying of table

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  Princess Luxury Hotels Ilorin

  Jun 2015 - Nov 2017

  Front Desk Receptionist

  Creating first and lasting impression Taking online reservations and walk in reservations Preparing reservation Chart and allocating rooms accordingly upon Guests arrivalWorking harmoniously with the housekeeping department in making sure guest room is ready to be Occupied Guide Guest on filling the Registration form and allocating rooms upon arrivalIssuing receipts and informing guests of all their entitlements in the course of their stay in the hotel Making sure Guest is accompanied to the room by the help of a PorterUpdating guest occupancy list by 12pm after Check out Show less

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  Blue and White Hotels Osogbo

  Mar 2017 - Apr 2019

  Food And Beverage Supervisor

  Supervises the day to day running of Restaurants and BarMaking sure the company work ethics is adhered to by surbodinatesInstill the spirit of team work into surbodinatesPrepare documents and maintain adherence to departmental standards.Monitor and ensure completion of orders, administer all maintenance projects plus communicate with engineering staff for all repairs.Monitor all phone calls to room service department to ensure timely resolution for same.Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Show less

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  Coop Mortgage Property Harmony Estate Porthacourt

  Feb 2020 - Feb 2021

  NYSC

  Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals.Handling customer financial transactions like deposits, withdrawals, transfers, money orders, and checking.Counting cash, answering phones, filing deposit slips and paperwork, and balancing numbers at the end of the day.

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  ROLLACE HOTELS

  Jun 2021 - Jul 2022

  Host
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  KFC

  Aug 2022 - now

  Assistant Restaurant Manager

  Working with a team to meet daily, weekly, and monthly targets.Look out for talents who have the same mindset to be part of the team.Recruits and train staff on a weekly basis to internalize KFC’s standard operating proceduresConducted interviews weekly to make sure the team are not overworked due to a lack of staffConducts appraisals and recognition weekly for the best team membersPromotes and encourages team on cross-training and thereby improving their store training and rating(STAR) Conducts Guest Experience Survey to evaluate the experience of our guests. Show less