Tony Saith

Experience

• 

  BBDO Canada

  Jan 1997 - Jan 2004

  Senior Systems Administrator

  Control Access to Windows and Novell Netware servers.Deployed Windows XP & Mac OS XSupported creative studio - over 60 mac desktop and laptops, mac apps, Adobe suite, Office, and backups.Managed all Backups & Restoration (Arcserve 6 & Veritas Netbackup 4.5) Created and Distributed Desktop Applications PackageEmail Administration: GroupWise & ExchangeUpdated Novell Netware & Window servers with latest service patchesTechnical support for windows and mac enviromentImplemented and maintained a File System, worked on several major server hardware upgrades with minimal downtime Virus prevention by Symantec configuration, installing, and managing the virus database. Also implemented Symantec Dedup Online backupCreated new user accountsSetup all PC and Mac computers Printer support and maintenanceManaged warranty obligations and ensured timely resolution. Facilitated after-hours and remote access support. Created User Guides for Y2K compliance Show less

• 

  OMD Canada

  Jan 2004 - Oct 2014

  • As a member of the Business Continuity Planning (BCP) team, provides technical input to ensure that IT systems meet BCP objectives and manages IT Disaster Recovery (DR) for the organization.• Manages the development, and monitoring of IT operation policies, standards and practices.• Experience at implementing VMware Cluster HA and DRS, and load balancing to prevent any downtime.• Manages annual operating and capital budgets for IT Operations, provides forecasts as needed and future state technology.• Handles escalation of problems forwarded by team members by directions/mentoring or by resolution.• Perform installs of new database servers, troubleshoot database issues, monitor database integrity.• Implemented company-wide Aruba wireless system• Extensive experience working with Macs, deploying and supporting Mac OS X laptops, desktops, and mobile devices: iPad, iPhone.• 24/7 on-call for North American offices• Support, image creation and deploy Windows desktop operating systems (Windows 7, XP) • Experience supporting and installing Microsoft Office 2007, 2010 & 2013 products on Macs and Windows OS, • Microsoft Windows server 2008,2003, Exchange 2007 & 2010, and Microsoft SQL 2008 & 2012• Experience with designing, configuring and tuning Reporting and Data Warehouse technologies with an emphasis on the Microsoft BI platform including SQL Server 2012 Analysis Services • Extensive knowledge of, and experience with, multiple server hardware vendors (Tier 1), and technologies• Experience managing Active directory accounts, group membership, and group policy.• Cloud base application solution currently testing office 365 and Cisco WebEx solution • VMware 4.1 and 5.1 infrastructure experience; installing and maintaining VM server • Installing and maintaining Symantec Netbackup: daily, weekly, and monthly.• Work with the Global help-desk and Network team to resolve tickets.• Create images for Mac OS X, Windows 7, Vista and XP base desktop and laptops. Show less Work with internal clients daily meeting and exceeding their expectation in terms of support and call resolution.Extensive experience working with Macs, deploying and supporting Mac OS X laptops, desktops, and mobile devices: iPad, iPhone.Video conferencing setup, upgrades and maintaining system. Managed video conference systems for Canadian office ( Toronto, Montreal, and Vancouver) and head office in New York. 24/7 on-call for North American officesUpdate and maintain software and hardware inventory in Asset Management system.Support, image creation and deploy Windows desktop operating systems (Windows 7, Vista, XP, 2000, NT) MAC OS X ( building images, troubleshooting Microsoft office, VM fusion, parallel, and other apps in Mac OS environment)Experience supporting and installing Microsoft Office 2007, 2010 products on Macs and Windows OS, as well as: Microsoft Windows Show less

  • IT Manager

    Jan 2009 - Oct 2014

  • Senior System Administrator

    Jan 2004 - Jan 2009
• 

  TD

  Jan 2016 - now

  Key Responsibilities• Manage the full Book of Work (New Technology Introduction, Audits, Consult, and Strategy) at the Domain Group Level.• Interlocking with key TD cycles and process for Currency and Funding• Process Compliance, and Risk Management adhering to the Security governing policy body.• Data Quality / Integrity, Process compliance and drive maximum throughput in Engineering while maintaining our commitment to Quality and standardized deliverables• Act as the main contact to the AVP / SR Mgrs of the Domain Group for "Book of Work" support• Provide weekly / monthly insight and reporting on the overall progress and performance of Pipeline• Ensure all Engineering work is properly captured for the Domain Group: Work with SR Mgrs of the Domain Group to support and leadership on Resource Management; Priority ranking; Capacity and workload planning and making sure project milestones are met; schedules are on track and within budget.• Ensure data accuracy and collection to support forecasting and demand management• Educating engineering team on how to leverage Engineering processes and tools and ensuring team has full visibility to their book of work• Apply expert technical skills to gain strong understanding of the team's product (about half of your time will focus on technical issues).• Monitor and control costs associated with projects.• Collaborate with governance and control groups (e.g. regulatory and operational risk, compliance and audit), provide your subject matter expertise and consult on risk issues related to Engineering technology and tools.• Develop and/or contribute to negotiations of third-party contracts/agreements.• Maintain knowledge and understanding of external development, engineering and emerging solutions, market conditions and their impact. Show less Facilitate Remediation or root cause analysis reviews between Engineering teams Daily follow-up on action items related to open Audit/Regulatory and Problem records Facilitate and coordinate technical meetings Lead and facilitate post mortem investigations into high impact faults or Action Plans and remediation for Audit/Regulatory findings. Coordinate, track, prioritize, and reporting on identified actions and other contributing factors that are tied to root cause efforts and Remediation efforts Maintain strong working relationships with the various Line of Business Technology solution teams Maintain strong working relation with Architecture, Development teams (level 3), and Level 2 Operations & Support teams Central point of contact for Problem and Remediation status updates following service restoration up until when root cause is identified and a solution is delivered Support a positive work environment that promotes and focuses on customer service, quality, innovation and teamwork Identify and implement process improvements that will improve quality and efficiency of the processes, and other cores activities as required Manage and own Steering committee sessions for Audit Govern work package and deliverable as defined during intake identified by Audit, reject risk, or accept with Controls) Establish and Control risk assessments, reviews, standardization Obtain necessary Executive sign offs (Medium and High risk findings) Attend and support Engineering during ITACC Audit review and subsequent Audit delivery with TCO Reporting & Analytics: Develop status reports that are repeatable, sustainable and scalable Working with Problem Owners, prepare Executive grade Root Cause Analysis reports Timely provision of regular Management Reports in relation to Audit/Regulatory (Tableau) Problem Management (SDM and Service Now) Compile and analyze metrics for incidents and problems, provide trend analysis Show less

  • Sr Manager Protect Fusion Integrated Monitoring

    Jun 2022 - now

  • Sr Managing Engineer - Analytics & Monitoring - Governance & Compliance

    Mar 2020 - Oct 2022

  • Security Product Manager

    Oct 2017 - Mar 2020

  • Scrum Master

    Oct 2016 - Mar 2020

  • Pipeline Manager, Security & Cloud

    Jan 2016 - Mar 2020

  • Engineer II – Risk and Controls - Engineering Maintenance Governance

    Jan 2016 - Jul 2016