Sheila Smyre

Experience

• 

  Pacific First Bank

  Jan 1989 - Jun 1993

  Loan Servicing Representative II

  Maintained and updated Consumer loan accounts, processed personal line of credit/consumer loan payments daily, Answered all branch & internal questions, Originted and maintained written correspondence and procedures. Provided support for systems development and conversion projects. Provided back up in Booking, Releasing and Vault Filing areas. Other positions held were: Exception Specialist & Customer Information Files Clerk III.

• 

  Washington Mutual Bank

  Apr 1993 - Nov 1997

  Reconveyance Specialist II

  processed a high volume of releaseing WAMU's lien on loan documents that have paid off. These included Deeds of Trusts, Contracts of Deeds, Assignments of Rents, Satisfaction of Vessel Mortgage, UCC's, Vehicle Titles and Mobile Home Titles. Researched problems fiels and obtained information from various Title Companies and State DMV's. Trained and onboarded new staff. Created and maintained written procedures for department processes and training material.

• 

  BECU

  Nov 1997 - now

  Consumer Loan and Visa Card Servicing

  • Social Response Manager

    Apr 2020 - now

  • Manager -Consumer Loan Servicing

    Jan 2007 - Apr 2020

  • Servicing Solutions Specialist Lead

    Nov 1997 - Jan 2007
• 

  The New Knittery

  Mar 2020 - now

  Social Content Manager

  I am working this job part time at the same time that I work for BECU. I am happy to be helping my local yarn store The New Knittery thrive.