Erin Galloway

Experience

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  Freelance

  Jan 2008 - now

  Private Mathematics Tutor

  • Assess mathematical ability level and needs of student• Create an intervention plan based on needs and goals of student• Create a positive supportive learning environment to enable success in mathematics• Expand on the students course materials and integrate additional strategies to promote successfulindependent learning• Recognizing different learning styles and student preferences• Patience and compassion for students as they develop skills and improve their performance Show less

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  Texas High School Basketball Officials Association

  Oct 2008 - now

  Basketball Official
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  University of the Incarnate Word

  Aug 2010 - now

  Program Development• Develop and implement diverse sports and wellness programs.• Provide planning, operational support, and research to enhance offerings.• Collaborate with the Director to create programs for varied demographics.Staff Management• Hire, onboard, and supervise student employees.• Schedule and manage technicians, desk workers, and event staff.• Conduct training, evaluations, and foster a positive work environment.Facility Management• Maintain and ensure cleanliness and repairs of facilities.• Manage facility schedules, rentals, and usage agreements.• Oversee grant fulfillment and purchasing for repairs and new equipment.Budget and Financial Management• Assist in budget development, monitor expenditures, and prepare reports.• Reconcile financial transactions and manage vendor relationships.• Oversee community membership and related invoices.Engagement and Outreach• Manage social media, website promotions, and marketing efforts.• Organize events, administer surveys, and analyze feedback with the Director.Membership Services• Address membership inquiries, communications, and transactions.• Maintain parking permits and customer service for members.Compliance and Risk Management• Ensure compliance with regulations and develop risk management protocols.• Stay updated on industry standards and organizational policies.Software Administration• Oversee membership and registration software (ActiveNet).• Support WebMD and 25Live software, providing technical assistance and managing user accounts. Show less • Develop course outlines and deliver assigned courses in alignment with approved departmental syllabi.• Prepare and deliver consistent, interactive, and engaging lectures to enhance student learning.• Design and execute timely, meaningful, and diverse assessments to measure student learning outcomes.• Provide students with constructive feedback and ensure fair, equitable evaluation of performance.• Incorporate technology into teaching by utilizing online homework systems, learning management platforms, and other educational tools.• Work collaboratively with departmental faculty to maintain standard curriculum outcomes.Courses taught:0319 - Introductory Algebra0320 - Intermediate Algebra 1304 - College Algebra1308 - Foundations of Practical Mathematics2303 - Introduction to Probability and Statistics Show less Facility Operations• Conduct daily walkthroughs of the facility to assess cleanliness, functionality, and maintenance needs.• Address maintenance and repair needs for the facility, equipment, dressing rooms, electrical equipment, and fencing strips.• Coordinate and schedule outsourced and in-house repairs and maintenance services.• Oversee daily cleaning of the facility and its equipment to ensure a safe and welcoming environment.Grant Management• Assist in fulfilling grant requirements, including preparing reports, managing budgets, and scheduling site visits.• Monitor grant-related activities and ensure compliance with funding guidelines and reporting deadlines.Procurement• Complete and process purchase orders for repairs, maintenance, and new equipment.• Maintain an accurate inventory of equipment and supplies required for facility operations.Staff Supervision• Schedule and supervise facility technicians, front desk workers, and event staff.• Provide training and ensure staff compliance with safety and operational procedures.Event Support• Coordinate the preparation and staffing for events held at the fencing center.• Ensure smooth operations during events, addressing facility-related issues as they arise. Show less • Provide excellent customer service to UIW students, staff, and all members who use the facilities daily• Manage and train all front desk to provide customer service to current and potential Wellness Centerand Natatorium Members• Financial reconciliation of all monetary accounts including management of accounts feedingdirectly to banner• Work directly with the business and comptroller’s office to facilitate daily financial reconciliation• Administrate all aspects of the membership software, Active Net; including implementation ofsoftware, training of all front desk staff to use software successfully and hardware aspects. Show less • Establish and maintain connections with season ticket holders, ensuring the highest level ofcustomer service and satisfaction• Assemble and mail out season ticket packages• Utilize the ticket website to complete game day ticket sales• Coordinate volunteers, student employees and graduate students to distribute tickets at athleticevents• Reconcile monetary transactions and ticket sales for athletic events• Collaborate with university staff and university police to ensure safe and successful athletic events• Manage the NCAA Athlete Complimentary Pass List for all home athletic events and complyingwith NCAA regulations Show less

  • Assistant Director of Sports and Wellness

    Jun 2018 - now

  • Mathematics Instructor

    Aug 2013 - now

  • Athletic Facilities Coordinator

    Jul 2013 - May 2018

  • Membership Coordinator

    Oct 2010 - Jul 2013

  • Ticket Coordinator - Graduate Assistant of Game Operations

    Aug 2010 - Dec 2012
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  Great Southwest Official Association

  Aug 2015 - now

  College Basketball Official