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Bryan Kupke

Bryan Kupke

Non-Clinical Operations Manager

Followers of Bryan Kupke269 followers
location of Bryan KupkeManor, Texas, United States

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  • Timeline

  • About me

    IT Service Desk & Application Support Manager

  • Education

    • The University of Texas at Austin

      1997 - 2001
      Bachelor of Arts - BA German Studies

      Activities and Societies: Phi Delta Alpha German National Honors Society, Golden Key National Honors Society, National Society of Collegiate Scholars

    • Texas A&M University

      1996 - 1997
      Biomedical Sciences

      Activities and Societies: Phi Eta Sigma Freshman Honors Society

  • Experience

    • Homecare Dimensions, Inc.

      Mar 2003 - Jan 2004
      Non-Clinical Operations Manager

      Management of personnel and tasks related to the daily, non-clinical functions of the branch. Also, assisted with DME delivery/set-up and I.T. support.

    • Precise Healthcare Services

      Jan 2005 - Nov 2005
      Operations Administrator

      Combined duties of the scheduling coordinator, referral/intake coordinator, inventory controller, and director of human resources.

    • Homecare Dimensions, Inc.

      Jan 2006 - Sept 2007
      Non-Clinical Operations Manager

      Management of personnel and tasks related to the daily, non-clinical functions of the branch. Also, assisted with DME delivery/set-up and I.T. support.

    • Health Sense Home Care

      Sept 2007 - Nov 2009
      Operations Manager

      Management of personnel and tasks related to the daily, non-clinical functions of the company, including process creation and implementation for a start-up agency.

    • Texas Home Health

      Mar 2010 - Jan 2012
      Scheduling Coordinator

      Lead scheduler for a team of three. Also assisted with chart audit QA for multiple branches.

    • CareCycle Solutions

      Jan 2012 - Jul 2017
      Central Intake Coordinator

      Co-lead for a centralized intake team processing referrals for 30 branches across TX and LA, including coordination with 45-50 marketing personnel.

    • Enhabit Home Health & Hospice

      Aug 2017 - Sept 2022

      Technical, software, and operational support for Homecare Homebase, EMRs, and associated interfaces across 300+ branch locations. Implement database updates within HCHB, including workflow building, table set-up, and integrations. Project lead on acquisition endeavors and implementation. Provide training and education on functionality of HCHB and Pointcare. Training/Mentoring for new software support employees. Scheduling and staffing for all home health visits, nursing and therapy, for a census of 600+ patients and 50-60 full time, prn, and contracted clinicians.

      • Software Specialist

        Mar 2020 - Sept 2022

      • Patient Services Coordinator

        Aug 2017 - Mar 2020

    • Elara Caring

      Sept 2022 - now

      • IT Service Desk & Application Support Manager

        Jun 2024 - now

      • Manager Application Support

        Sept 2022 - Jun 2024

  • Licenses & Certifications

    • Business Foundations Certification

      The University of Texas at Austin - Red McCombs School of Business