Lawrence Boutte

Experience

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  Apex Consulting

  Jan 2004 - Jan 2007

  Sole Proprietor, Owner

  • Managed projects from concept through delivery of marketing collateral• Generated sales from cold calling and maintained customer relationships• Oversaw vendors and employees, and maintained quality control and efficient processes to complete client projects• Tracked sales, sustained customer relationships, delivered invoices and collected on all accounts• Completed daily business operations resulting in $70k+ of first year gross revenues• Interacted with and negotiated contacts strategically with vendors to increase profitability. Show less

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  Tandberg Data (formerly Exabyte Corporation

  Jan 2007 - Jan 2008

  New Business Development, Inbound Sales Representative

  • Managed all sales activities for customers located within assigned territory, to include developing new prospects• Prospected, pursued and closed new business for the company with a sense of urgency• Compiled lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail responses, aged leads, dealer resellers, business directories, Internet Web sites, and other sources• Overcame technical and business objections of prospective customers, investigated and resolved customer problems with deliveries• Converted inbound calls into sales daily. Made outbound lead follow up calls to potential and existing customers by telephone and e-mail to identify and qualify new leads, and sell products and services• Worked alongside Territory Sales Manager to support their field efforts and process internal system-based transactions on their behalf• Entered customer and other sales data for new and current customers into computer relationship management database, with regular maintenance and updating• Experience with Goldmine software Show less

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  Hach Company

  May 2008 - Sept 2010

  Field Sales Support Specialist

  • Provided quality service and support to domestic field sales (Divisional, Regional Sales Managers and Key Account Managers) to increase company profits and gain market share • Introduced and educated dozens of employees by implementing Xobni email software to enhance visual email management which improved overall efficiency for multiple departments• Primary point of contact for the field sales personnel• Interacted with product teams to guarantee end-to-end implementation of orders according to the customer’s needs• Executed 30+ opportunity follow up calls per day, while supporting 12 regional sales managers• Advanced user in Oracle database• Emphasized saleable features, quoted prices and credit terms, and prepared sales orders for orders obtained• Coordinate minimum of 30 pre-sales calls per week, demonstrations, opportunity follow ups and product/sales training• Responsible for generation of quotes, product information, assisted in solving technical problems, provided assistance to customers and followed up sales opportunities • Consistently met goals and challenges for production, quality control, and customer satisfaction Show less

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  Constant Contact

  Nov 2010 - Jun 2013

  • Converted high-volume leads into revenue• Effectively qualified, conducted extensive needs analysis, and followed up with prospects to ensure they purchased products and services that met their needs• Coached and advised small businesses and organizations on e-mail marketing and communication strategies to help them thrive and grow• Attained and exceeded direct and cross-sell sales goals• Accurately entered, updated, and maintained prospect information in Sales Force for processing sales, and kept comprehensive and accurate client information• Followed company policies and sales procedures effectively Show less

  • Sales Manager

    Jun 2011 - Jun 2013

  • Communications Consultant

    Nov 2010 - Jun 2011
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  TLC Employer Services

  Jul 2013 - Dec 2014

  Director of Health Benefits

  • Directed sales for health division• Created new client process to evaluate the best variety of plans with the best offerings in the state for each client• Created proactive plan renewal review to stay on top of the changing climate for each client• Developed new hire process to aid HR onboarding in making informed decisions for health benefits• Developed termination process to prevent companies from overpaying and assist to keep companies in compliance under state regulation Show less