Ivan Makarchuk, PhD

Experience

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  FRHI Hotels & Resorts - Now part of AccorHotels

  Jan 2012 - Oct 2014

  Groups & Events Manager, Banquet Services & Catering

  • Development, production and delivery of projects from proposal right up to delivery• Delivering events on time, within budget, that meet (and exceed) expectationsof guests• Setting, communicating and maintaining timelines and priorities on every project• Communicating, maintaining and developing client relationships• Managing supplier relationships• Managing operational and administrative functions to ensure specific projects are delivered efficiently• Providing leadership, motivation, direction and support to team• Maintenance and development good relationship with customers through personal contact or meetings or via telephone etc.• Display efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers. Show less

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  SATELLITE-HOLD UK LTD

  Nov 2014 - Aug 2015

  Sales and Marketing Analyst, Marine Department

  • Collects data from sales reports for analysis• Develops methods and strategies for assessing large amounts of data• Closely studies past sales data to determine trends in productivity• Examines company budget• Creates sales evaluation reports based on collected data• Presents sales reports to company Managers• Suggests adjustments and revisions to promotional strategies to improve sales and profitability• Provides suggestions for budget rearrangement and re-allocation of funds to save money• Serves as a consultant for company marketing strategies Show less

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  Amadeus IT Group

  Aug 2015 - Dec 2019

  Project Management: • Plan and execute deployment and adoption projects for SME segment (Amadeus Direct and Product release to market) according to roadmap and planning.• Define the project’s scope, goals and deliverables. Develop a project plan and associated communication documents in line with the Project methodology defined by SME framework team.• Ensure that the projects are managed to budget, time and quality and that it delivers the benefits anticipated in the business case approved by the Investment Committee.• Identify and manage project dependencies and critical path. Proactively manage changes in project scope. Identify potential risks and issues, and related contingency plans.• Liaise with project stakeholders on an ongoing basis. Multi-level relationship (incl. Market manager, and regional management position).• Coordinate project with all involved parties including with R&D, Strategy, Product Mgmt, Customer Services, Delivery organizations, and local markets. Delegate and follow tasks and responsibilities to appropriate contributors.• Build, develop, and grow any business relationships vital to the success of the project. Change Management:• Ensure that digitalization strategy is understood and related processes are endorsed by the different actors in Regioanl or Local role (Sales, Marketing, Finance, Delivery, Customer Support)• At project closure, define adoption plan to be actioned locally. Monitor and ensure its execution via regular follow up sessions. Identify local best practices and share them with D&A framework for generalization to other markets.• Be the Change Agent on the field. Be the first point of contact for questions related to release to market, new processes or products. • Create Trust via regular communication with local markets (weekly meetings…). Manage internal and external resistance if any (adoption, usage, feedback).• Be the voice of the markets to formalize and share centrally local ideas/needs or issues. Show less • Utilize technical product expertise to identify project opportunities and proactively market them to• the right assigned customers• Grow revenue with existing customers and leverage those relationships to identify other customer• leads and opportunities• Prepare job quotes for all commercial bid work in assigned markets and for assigned commercial• Accounts• Actively manage and monitor business opportunities in your account base to maximize revenue• Turn around requests for quotes direct from customers, from outside sales reps, and inside sales• Reps• Achieve sales and margin targets set for portfolio of assigned accounts• Achieve sales and margin targets for commercial products in assigned markets• Perform job site and office visits with customers as required to assist with specific project requirements and maintain long term customer relationships. Show less

  • Project Manager, Deployment & Adoption NECSE & APAC, Customer Solutions Retail Travel Channel

    Jan 2018 - Dec 2019

  • Market Manager, Commercial Delivery, Amadeus Merchant Content

    Aug 2015 - Jan 2018
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  Intellias

  Dec 2019 - Jun 2024

  - managing a team for one engagement in the Agro domain;- working closely with the stakeholders on both sides to manage the day-to-day work of the development team;- coaching, mentoring, motivating, and supervising project team members, and influencing them to take positive action and accountability for their assigned work;- tailoring and facilitating the right software engineering processes and defining the roles and responsibilities of all of the project team members;- project reporting, team velocity, ensuring key performance indicators reach success level values. Show less Set up core processes to ensure sales transparency and forecastability to management:- introduce opportunity management and forecasting rules- introduce and manage regular sales meetings- introduce and manage interlocks with Delivery aimed at a better common understanding of the situation in New Business development as well as the related transformation of Delivery and Presales organizations- introduce new sales motivation and targets approach- manage the annual sales planning process and coordination of sales plans with counterparts- prepare and present analytical overviews for Sales, Marketing, and Delivery based on sales and financial data- set up CRM workflows and Business Intelligence reporting to support enhanced sales process and Delivery counterparts involvement. Show less

  • Delivery Manager | Segment Digital

    Nov 2021 - Jun 2024

  • Head Of Sales Operations, Growth Enablement

    Dec 2019 - Dec 2021
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  Kyiv National University of Trade and Economics

  Nov 2020 - now

  University Lecturer

  University Lecturer, part-time, at the Department of Management at Faculty of Economics, Management and Psychology. The Faculty trains highly qualified specialists with innovative knowledge in the fields of Economics, Management, Public Administration, Psychology, on the financial and commodity markets, who will be able to successfully run organizations of various business profiles under dynamic conditions of the economic space.Courses: Self-Management, Risk Management, and Project Management. Show less

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  EveryMatrix

  Mar 2024 - now

  Senior Project Manager

  As a Senior Project Manager, my role is pivotal in ensuring the successful delivery of projects within an organization, encompassing the following domain areas:- Project Planning and Initiation- Resource Allocation- Project Execution and Monitoring- Stakeholder Communication and Reporting- Quality Control and Compliance- Continuous Improvement- Problem Solving and Decision Making