KARI THOMAS

Experience

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  Whelan Security

  Apr 2011 - now

  Account Manager

  • Responsible for the daily operations of the Special Events department • Train supervisors and ushers on how to do bag searches, taking tickets, how to deal with patrons in different situations, what to do in emergency situations and how to use a hand held radio. • Ensure Special Events are fully staffed • Develop and retain a quality Special Events management team. • Develop an annual recruiting strategy for Special Events. • Coordinate the hiring process for the Special Events. • Coordinate orientation program for ushers, ticket takers and Special Events security guards. • Coordinate orientation program for non-profit fundraising groups assigned to work Special Events. • Review and update the Special Events employee manual. • Schedule security guards, ushers, and ticket takers for Special Events and other special projects throughout the year. • Create a specific placement of staff for each event. Show less

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  BEST Crowd Management

  Jul 2018 - now

  Account Manager