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Sonika Sharma

Sonika Sharma

Migration and Outsourcing Professional

Followers of Sonika Sharma2000 followers
location of Sonika SharmaAustin, Texas, United States

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  • Timeline

  • About me

    Director Global Transformation Office

  • Education

    • Panjab University

      -
      Bachelor of Commerce (B.Com.)

    • Maharshi Dayanand University

      -
      Master of Business Administration (MBA)

  • Experience

    • CSC UKI

      Apr 2005 - Feb 2006
      Migration and Outsourcing Professional

      Participated in various migration and business process improvements activities. Responsible for process re-engineering where applicable, designing KPI’s and project success criteria.

    • Ericsson

      Feb 2006 - Oct 2013
      Head Transformation & Programs

      Worked in multiple roles at Ericsson India supporting Asia region to set up Shared Services, Sales Operations, Finance & Operation Processes, and SOX404 standards. As a Lead PM, managed several enterprise projects such as CRM, EGMS (Quality Management System), SOX 404 Risk Navigator, SAPGRC PC OCR/WF, Travel & Expense Concur Tool & Process Migration. Work with business stakeholders and process owners to identify and financially justify process improvement projects. Led the planning, design, and deployment activities required to achieve Finance transformation changes.Provided project and program leadership to various client and internal projects, and established governance criteria and best practices such as Balanced Score Card, KPIs. Shared program roadmap and periodic status updates to sponsor, executive stakeholder and other key functions. Show less

    • Singapore Post Ltd

      Jan 2014 - Dec 2015
      Senior Manager – Programs & Projects Shared Services

      As Project Lead for various shared services initiatives across Asia, managed complex projects to ensure initiatives and supporting work streams are delivered.

    • Allianz Global Corporate & Specialty (AGCS)

      Jan 2016 - Aug 2022

      Leader for Business Process Improvement, PMO & Transformation team focused on P&C Insurance Business (Claims, Underwriting, Operations) Responsible for setting the strategy, objectives and targets for the OBT function within Asia Pacific together with local management and the global governance bodies.Led Business Transformation team to undertake strategic and transformation projects including opening new branch offices.

      • Head Process Improvement & Business Transformation North America

        Dec 2018 - Aug 2022

      • Regional Head Organisation Business Transformation Asia Pacific

        Jan 2016 - Dec 2018

    • KPMG US

      Oct 2022 - now
      Director Global Transformation Office

  • Licenses & Certifications

    • Six Sigma: OPEX Black Belt Chance Management

      Allianz
      Jan 2017

    • Allianz TOP (Technology, Operations and Process) Leadership Program 2018

      Allianz
      Apr 2019

    • Prince2

      AXELOS Global Best Practice
      Jan 2018

    • Sheryl Sandberg and Adam Grant on Option B: Building Resilience

      LinkedIn
      Aug 2018
      View certificate certificate

    • CII General Insurance

      Chartered Insurance Institute
      Oct 2018

    • Commercial General Insurance

      Singapore College of Insurance
      Aug 2016