Martin Jacev

Experience

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  Hilton Virginia Beach Oceanfront

  May 2010 - Apr 2011

  Bartender

  - Greet all customers in friendly manner and maintain record of all guest orders and ensure accuracy in same and determine all check in procedures for all customer orders.- Provide information to all customers for beverage and alcoholic item and operate all pre check orders and maintain cleanliness of work area at all times.- Perform all restocking activities and maintain knowledge on all menu items and recommend to customers and ensure appropriate cleanliness of restaurant at all times and ensure compliance to all state requirements. Show less

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  La Bodeguita del Medio

  Mar 2012 - Feb 2013

  Supervisor

  - Schedule all activities for restaurant staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for - Maintain all restaurant equipments and records and ensure compliance to all standards and perform work according to hotel policies and procedures.- Supervise all kitchen and dining room activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction and analyze all customer requirements and provide efficient response.-Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipments and recommend required repairs Show less

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  Starwood Hotels & Resorts Worldwide, Inc.

  Oct 2014 - Apr 2017

  Hospitality

  ▪ Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending operation improvements▪ Contributes to team effort by accomplishing related results as needed▪ Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks▪ Communicates constructively with guests to assess their satisfaction. If not satisfied, follow up with an immediate action Show less

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  Nikki Beach Hotels & Resorts EMEA

  Apr 2017 - now

  Food And Beverage Assistant