
Joanna Ryzner
Process executive/Translator with German

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About me
Project Manager
Education

Uniwersytet Łódzki
2007 - 2010Bachelor’s Degree Stos. międzynarodowe, spec.: niemcoznawstwo/International Relations in area of German Studies Bechelor of Arts (BA)Praca dyplomowa pt./ Bechelor's thesis: " Propaganda i indoktrynacja dzieci i młodzieży w państwie nazistowskim w latach 1933-1939"/ " Propaganda and indoctrination of children and youth in the Third Reich between 1933 and 1939"

Otto-von-Guericke-Universität Magdeburg
2011 - 2012European Studies Erasmus Student
Uniwersytet Łódzki
2010 - 2012Master’s Degree Stos.Międzynarodowe, specjalność: niemcoznawstwo/International Relations in area of German Studies Master of Arts (MA),Activities and Societies: Praca dyplomowa/ Master's Thesis: "Kobiety w służbie narodowego socjalizmu. Zagadnienia wybrane"/ "Female Discourse in National Socialism.Selected topics"
Experience

Infosys
Sept 2012 - Nov 2012Process executive/Translator with GermanVerifying of contracts as to being consistent with client's guidelines

Fujitsu
Dec 2012 - Apr 2013Customer Service Technician with German
Xerox
Aug 2013 - Jun 2015Accounts Payable Specialist with German + Travel & Expenses Accountant Associate With German
Jul 2014 - Jun 2015Travel & Expenses Accountant Associate With German
Aug 2013 - Jun 2014

Hewlett Packard Enterprise
Jul 2015 - Jul 2016Junior HR Administration Specialist with German
HPE
Jul 2016 - Apr 2017HR Administration Specialist/ Director's AssistantResponsibilities as a Director's Assistant: active involvement in escalation process. This includes investigation of the root cause of errors appearing in all HR processes located in Poland, proposing mitigation actions and maintaining documentation shared directly with the client of HPE engagement in standardization of Standard operating procedure delivering process performance reports managing ad hoc queries by proactive identification of solutions

American Express
May 2017 - Apr 2019- Responsibility for the new legal entity and licensing strategy in EMEA markets serviced by the Outbound Servicing Communications Platform -Cooperation with both local business partners and Compliance in order to effectively educate technologies on the new legal entity structure -Taking part in creating test strategy-Supporting Business Process Owners with their impacted communications -Leading the team through the discovery,build implementation phases-Determaning UAT critera-Participating in various Agile practices within Global Communications Capabilities team Show less performing the on-boarding assessment of money laundering risks on new private and small business Clients through Customer Identification Program and Basic Customer Due Diligence aligned with EU money laundering regulations requesting additional KYC information and documentation in adherence to Data Protection and Privacy Act addressing incoming queries, maintaining top client satisfaction and retention via proper handling of cases and timely escalation of issues reporting ‘on-boarding red flags’ for further investigation to globally-dispersed teams including specialists in Argentina and Germany Show less
Project Analyst
Aug 2018 - Apr 2019Global New Accounts: KYC Analyst
May 2017 - Aug 2018

American Express
Aug 2019 - nowProject Manager KYC & AML Strategy
Mar 2022 - nowProject Manager PMO
Jul 2021 - Apr 2022AML Project Analyst
Aug 2019 - Jul 2021
Licenses & Certifications
- View certificate

Forensic Accounting and Fraud Examination
West Virginia University via CourseraApr 2018 - View certificate

Certified SAFe® 5 Practitioner
Scaled Agile IncApr 2020 - View certificate

Certified SAFe® 4 Practitioner
Scaled Agile IncMar 2020 - View certificate

Project Management Foundations: Communication
LinkedInApr 2021 - View certificate

Project Management Foundations: Requirements
LinkedInMay 2021 - View certificate

Project Management Foundations: Teams
LinkedInApr 2021 - View certificate

Project Management Foundations: Budgets
LinkedInMay 2021 - View certificate

Project Management Foundations
LinkedInMar 2021 - View certificate

Project Management Foundations: Ethics
LinkedInApr 2021 - View certificate

Software Project Management Foundations
LinkedInMar 2021
Languages
- poPolish
- geGerman
- enEnglish
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