Junayed Khan

Experience

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  Dick Smith Electronics

  Apr 2002 - Nov 2004

  Entertainment Sales Assistant

  As an Entertainment Sales Assistant, I was mainly responsible for updating managers by consolidating, analysing, and forwarding daily action summaries. I resolved order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers. I also provided product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions. I effectively assisted with customer and employee concerns and complaints. In addition, I managed manifest for new merchandise. I achieved department volume and productivity goals by developing and executing a business plan and ensuring deadlines were met. Show less

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  JB Hi-Fi

  Nov 2004 - Jan 2007

  Sales Assistant / Department Manager

  As a Sales Assistant / Department Manager, I was mainly responsible for ensuring high levels of customer satisfaction through excellent sales service. I accurately described product features and benefits. I also managed point-of-sale processes. I updated job knowledge by participating in educational opportunities. Furthermore, I accomplished department and organisation mission by completing related results as needed. I successfully recruited, on-boarded, trained and developed sales staff. I worked actively with the management team to create daily and weekly sales plans based on sales trends week to week. In addition, I developed and implemented plans to maximise sales and met or exceeded goals and objectives. I enhanced the customer experience by leading team of associates in providing strong customer service. I also followed all company’s policies and procedures. Show less

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  Skynet Worldwide Express

  Jan 2007 - Apr 2008

  Sales Executive

  As a Sales Executive, I was mainly responsible for serving as the lead point of contact for all customer account management matters. I built and maintained strong, long-lasting client relationships. Additionally, I negotiated contracts and closed agreements to maximise profits. I developed trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. I also clearly communicated the progress of monthly/quarterly initiatives to internal and external stakeholders. I developed new business with existing clients and identified areas for improvement to meet sales quotas. Show less

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  Double A Paper Australia

  Apr 2008 - Apr 2018

  As a National Channel Manager, I was mainly responsible for strategically managing and growing distributor relationships, evaluating their performance region by region and identifying opportunities to seek deeper market penetration. I successfully rebuilt business by refocusing sales/marketing strategy on referral and channel relationships. Furthermore, I facilitated and participated in weekly S&OP sessions and hosted training sessions to increase knowledge, motivate, and inspire the team to achieve results. I regularly performed detailed contract negotiations and determine quotas. I also developed sales and marketing strategies to roll out new services and solutions. I maintained productive communications with sales partners and monitor channel sales activities. Show less As a Key Account Manager, I was mainly responsible for developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. I acquired a thorough understanding of key customer needs and requirements. Additionally, I expanded the relationships with existing customers by continuously proposing solutions that met their objectives. I resolved any issue and problem faced by customers and dealt with complaints to maintain trust. I also played an integral part in generating new sales that will turn into long-lasting relationships. In addition, I prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Show less As a Business Development Manager, I was mainly responsible for developing a business development strategy focused on financial gain. I arranged business development meetings with prospective clients. Furthermore, I developed a growth strategy focused both on financial gain and customer satisfaction. I conducted research to identify new markets and customer needs. I also promoted the company’s products/services addressing or predicting clients’ objectives. I provided trustworthy feedback and after-sales support. In addition, I built long-term relationships with new and existing customers. Show less As a Business Development Executive, I successfully identified, qualified and secured business opportunities. I also built business relationships with current and potential clients. In addition, I collaborated with sales and leadership to secure, retain, and grow accounts. I understood the future perspective of the company and developed strategies for growth accordingly. Furthermore, I researched and analysed the market to find out better business opportunities. I collaborated with clients and made business deals that were beneficial for the company in long run. Show less

  • National Channel Manager

    Oct 2015 - Apr 2018

  • Key Account Manager

    Apr 2014 - Oct 2015

  • Business Development Manager

    Feb 2010 - Apr 2014

  • Business Development Executive

    Apr 2008 - Feb 2010
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  Solaris Paper Australia Pty Ltd

  Apr 2018 - Nov 2022

  As a National Business Development Manager – Away From Home, I am mainly responsible for developing and managing Office Products, Facilities & Cleaning Industry national business, maintain distributor relationships, evaluating their performance region by region and identifying opportunities to seek deeper market penetration. I regularly perform detailed contract negotiations. I also generate new sales that will turn into long-lasting relationships and also develop sales and marketing strategies to roll out new services and solutions. I maintain productive communications with sales partners and monitor channel sales activities. Show less

  • Senior National Account Manager - AFH

    Oct 2020 - Nov 2022

  • National Business Development Manager - Away From Home

    Apr 2018 - Oct 2020
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  JS Hayes

  Nov 2022 - Aug 2024

  General Manager - Sales

  Responsible for development and implementation of overall sales, business development & marketing strategy.• Ensure ongoing profitability and future growth of the organisation.• Develop KPIs and monitor performance of sales team and other key personnel.• Increase market share by accessing new channels, developing new products. • Develop strong working relationships with major clients and key local suppliers.

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  Supply Clusters

  Sept 2024 - Jan 2025

  Business Partner
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  Flick Anticimex

  Feb 2025 - now

  National Business Development & Key Account Manager