Joshua Itzol

Experience

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  J.Crew

  Oct 2009 - Feb 2011

  Lead Cashier

  Provide support to personal shoppers as well as sales associates while assisting customers. Taking of ringing sales, handling returns and processing orders. Part of team in charge of in-store displays and monthly rollouts of apparel for both men and women.

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  Target

  Jan 2010 - Jan 2013

  Manager

  Led both both apparel/accessories and logistic teams in numbers of 8-10 and 10-20 associates respectively. Trained, coached and developed teams to maintain and execute practices to drive profitable sales, efficiently replenish the store and achieve top company goals. Key part of logistic process/store operations.

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  Carter's | OshKosh B'gosh

  Sept 2013 - Jul 2014

  ASM

  Run day to day operations; merchandise and replenish the floor according to best practices and biweekly floor sets. Teach, coach and manage associates in order to provide amazing customer service and reach monthly incentive goals.

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  Clyde's Restaurant Group

  Mar 2014 - Aug 2014

  Server

  Greeted guests (within one minute) Informed and “suggestively sold” the guests food and drink specials, took and rung orders into computer system. Served food and drinks to customers, attended to their needs throughout their visit; processed payment from the guest and acted as a liaison for management, always thanking the guest for their continued business.

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  Uncle Julio's Corporation

  Dec 2014 - Aug 2015

  Server
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  The Literacy Lab

  Oct 2015 - Apr 2016

  Literacy Specialist

  Worked one on one with a caseload of 18 students, using evidence-based literacy interventions to further develop their reading skills, 20 minutes a day, 5 days a week. Created various schedules allowing for 15 – 20 children to receive 20 minute intervention sessions. Identified in conjunction with Internal and Master Coach, via data collected, students (K-3) who qualified to receive ReadingCorps services. Conducted weekly assessments of students and collected/recorded data in an online database. Additionally, consistently provided much needed translation services throughout the school (newsletters, parent-teacher conferences, home visits, homework assignments). Show less

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  The Guild

  Jan 2018 - Jul 2018

  Field Operations Lead

  -served as a conduit ( for The Guild (Austin HQ), White Glove Storage and Delivery, Amli Quadrangle and Sparrow Living while establishing the Dallas market -coordinated Front Desk operations, grounds & facilities maintenance; oversaw HK companies assigned to Dallas properties-responsibilities included: inventory, event planning & bookings, promoting/marketing of the business, scheduling/training of Dallas employees, resolving guest concerns and complaints

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  YC Nurseries

  Aug 2018 - Oct 2018

  Wholesale Sales Specialist
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  Mesero Restaurant Group

  Aug 2019 - Apr 2021

  Store Manager

  - competent in overall restaurant practices including bar, dining room, grill and kitchen- provides shift supervision in order to coach, retain, and develop staff- promote behaviors which build sales and control costs in order to ensure efficient operating standards - serve as a role model, communicate clearly and effectively with employees and customers while demonstrating effective leadership skills and ensuring 100% guest satisfaction- evaluate employee’s performance and provide immediate and concise feedback- assist with administrative responsibilities assigned by the Store Director including payroll, scheduling, bank deposits, TABC audit, Food Handler audit, invoices etc.- effectively manage the restaurant in the absence of the Store Director. Show less