Andi Williams

Experience

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  Shopko

  Aug 2001 - Sept 2005

  Loss Prevention Manager

  *Assisted in supervising store staff on a daily basis, reporting all productivity issues to the appropriate manager.*Apprehended approximately 100 shoplifters in the space of one year, resulting in an annual recovery of $8,250.00.*Researched and investigated three cases of internal theft in one year, resulting in a $2,000.00 recovery of cash and merchandise.*Worked as a peer supervisor to a neighboring store, and was promoted to a manager position within ten months.*Traveled to surrounding stores on a regular basis to aid in the investigation and interviewing of several internal theft situations. Show less

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  Kohl's Department Stores

  Oct 2005 - Sept 2013

  *Organized and delegated information to District/Regional for timely completion; followed up with appropriate resources as necessary.*Collected and recorded week-to-date payroll (plan vs. actual) for all stores in the District/Region, and maintainedand tracked controllable accounts and resolved variances.*Answered and responded to incoming phone calls, prepared paper and e-mail correspondence, and ensured timelyresponses to customers and Corporate Customer Service.*Read, printed, and distributed District/Regional Manager’s communication including e-mail and mail totes; filedpaperwork as needed.*Received score of “exceeds expectations” on yearly reviews. Show less *Exercised strong communication skills in daily reporting to district and corporate management.*Implemented training procedures for new loss prevention associates and assisted in the training of all new hires.*Collected information from other loss prevention supervisor’s weekly, graphing information for the District LossPrevention Manager.*Employed strong problem solving skills in handling various high-stress situations involving associates and/or customers.*Displayed ability to use sound judgment and make excellent decisions under stressful circumstances.*Analyzed and investigated reports on a daily basis for internal procedural errors as well as theft indicators.*Prepared reports and maintained records of internal and external theft apprehensions.*Worked with management staff to create and effectively execute a successful cash shortage plan, as well as an inventory shrink plan.*Successfully apprehended several shoplifters, both external and internal, in a safe professional manner. Show less

  • District Executive Assistant

    Nov 2011 - Sept 2013

  • Loss Prevention Supervisor

    Oct 2005 - Nov 2011
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  New York & Company

  Aug 2008 - Jan 2012

  Sales Associate
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  Duchesne County School District

  Sept 2013 - Apr 2015

  District Executive Assistant

  *Organized, assigned, and recorded all bus trips throughout the entire district for various purposes, including sporting events and field trips.*Compiled data from 60 bus drivers throughout the district for annual State reports that determined State funding.*Collaborated with 16 school custodians on a quarterly basis to maintain inventories of custodial supplies through the creation of electronic purchase orders for a variety of vendors.*Conducted monthly meetings with all staff to communicate expectations, procedures, and training information.*Created and organized office environment to more efficiently collect reports and paperwork for current and future research needs.*Monitored radio communications with district bus drivers on a daily basis with specific emphasis on locating missing children and ensuring that they are transported home safely. Show less

• 

  Overstock.com

  May 2015 - Dec 2023

  • Conducted benefits training to all new hire employees. • Managed employee benefits updates in the company’s Workday HRIS system.• Partnered with benefit vendors to resolve issues with employee coverage and system updates.• Facilitate the yearly Open Enrollment process. • Gathered employee data and processed monthly billings and reconciliation, made necessary adjustments to ensure accuracy. • Assisted and supported employees' inquiries, including claims assistance, and general coverage questions.• Maintained an internal database focused on pricing, compliance, frequently asked questions, marketing materials, plan documentation, and other information relating to our benefits offerings.• Managed daily relationships with benefits service providers, outsourced vendors, and brokers to ensure compliance with processes, requirements, laws, and service expectations.• Assisted with benefits projects and planning, including plan establishment and compliance reviews.• Managed the organization of transaction documents and benefit summaries, putting them into a standardized and clear format.• Reviewed, researched and processed requests and provided detailed information on retirement eligibility, benefits, and other related benefits information.• Provided high-level customer service to both internal and external stakeholders via telephone, written correspondence, and in person.• Timely responded to escalated inquiries.• Point of contact for employees and outside vendors on all benefits related inquiries.• Researched and resolved discrepancies regarding employee benefit plans.• Ensured compliance with all federal and state legal requirements for qualified plans including plan documents, summary plan descriptions, policy manuals, testing, audits, and government filings. Show less • Daily support to several C-Suite/Executives and maintained their executive schedules.• Handled confidential material and communication with in-depth knowledge of company operations, policies, and procedures.• Managed the travel and expense report policies of the company.• Used sound judgment and made decisions under stressful circumstances.• Handled multiple assignments while maintaining commitment to deadlines.• Communicated company-wide initiatives for communication with all executive assistants. Show less

  • Corporate Benefits and Wellness Administrator

    May 2020 - Dec 2023

  • Executive Assistant to Chief Administrative Officer, Chief People Officer, VP of People Care

    May 2015 - May 2020
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  Pompa Program

  Mar 2024 - now

  Human Resources Administrator