Deep Enrich
Emma Hanlon
351 followers
Greater Dublin
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About me
Senior Salesforce Technical Specialist
Education
Sacred Heart School Drogheda
2004 - 2010
National University of Ireland, Maynooth
2010 - 2013Bachelor's Degree Music, GeographyActivities and Societies: Music Society
Dublin City University
2013 - 2014Graduate Diploma in Information Technology
Experience
SAP
Oct 2014 - Jun 20171st level support for SAP Partner CRM systems. 1st level support for company IT infrastructure issues.
Application Support Specialist
Jan 2016 - Jun 2017Infrastructure Support Agent
Oct 2014 - Jan 2016
Cpl
Jun 2017 - nowSenior Salesforce Technical Specialist
Mar 2023 - nowSalesforce Technical Specialist
Jan 2022 - Mar 2023Support Team Lead
Jul 2021 - Jan 2022Application Support Engineer
Jun 2017 - Jun 2021
Licenses & Certifications
Lean Six Sigma Yellow Belt Certification
TechnicJan 2021
Salesforce Certified Platform App Builder Certification
SalesforceFeb 2023Salesforce Certified Administrator (SCA)
SalesforceFeb 2021
Volunteer Experience
Teaching Volunteer
Issued by Junior Achievement Ireland
Associated with Emma Hanlon
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