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Bobby Achi

Bobby Achi

Data Center Engineer

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location of Bobby AchiLagos State, Nigeria

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  • Timeline

  • About me

    Solver of unsolvable customer problems, current Data Center engineer at Cloud Exchange West Africa Limited. I build relationships, I use my skills in creating solutions and ensure 99.995% Uptime.

  • Education

    • Rivers state University

      -
      Computer Science

    • Upata 1 Secondary School

      2012 - 2012
      Wassec

    • Nexford University

      -
      Bachelor of Business Administration Business Administration and Management, General

    • Nexford University

      2024 -
      Business Administration and Management

    • Cloud Exchange Technical School (CETS)

      2019 -

    • Cloud Exchange

      2018 -

    • Rivers State University

      2014 - 2017
      Bachelor of Science Computational Science

  • Experience

    • Cloud Exchange West Africa Limited

      Aug 2020 - now
      Data Center Engineer

      Professional Technical Assistance for Customers Onsite and Remotely. Oversee the team of Data Centre Staff comprising data center Engineers in day-to-day activities 24/7. Oversee Monthly Documented and Service Report for Customer. Maintained good working relationships with clients and vendors. Developed standard Operating Procedure (SOPs & SLAs) in accordance with Provisional Laws and Supervision of Line Manager. Coordinated Data Centre tours for Potential Customers and Visitors when assigned with such a task. Team member for coordinated on-boarding activities for clients and executing client setup. Proactively identified potential issues and reporting to avoid Customer impact and facilitated continuous service improvements. Supervise vendors and ensure that SLAs are strictly adhered to. Planned and scheduled maintenance for all Generators, Fire Suppression systems, Cooling systems, CCTV camera, and Access control systems. Show less

    • Service Global, UK

      Apr 2024 - now
      Dispatcher

      Professional Technical assistance for Google Remotely. Installation of New Access Points (APs) and decommission. Racking of New Avaya devices.

    • VTS Communications, South Africa

      Jun 2024 - now
      Data Center Engineer

      Technical Remote Support

    • Transmission Co, South Africa/UK

      Oct 2024 - now
      Data Center Engineer

      Technical Remote Support, Patch Cross-Connect (Fibre Optics)

  • Licenses & Certifications

    • Foundations of Project Management

      Google
      May 2024
      View certificate certificate

    • Data Center Certified Associate

      Schneider Electric

    • Huawei certified ICT Associate Storage

      Huawei

    • ISO 22301: Lead Auditor Business Continuity Management

      TNV CERT

    • Huawei Certified ICT Associate Data Center Facility

      Huawei

    • Huawei Certified Professional Data Center

      Huawei

    • Scrum Fundamentals Certified (SFC)

      Scrum.org
      May 2023