Rosanna Tavarez, PMP, SPC, RTE, CSM

Rosanna Tavarez, PMP, SPC, RTE, CSM

Program and Marketing Coordinator

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  • Timeline

  • About me

    Agile Coach/ Release Train Engineer | Creative Project Manager with experience in IT, nonprofits, and large corporations.

  • Education

    • New College of Florida

      2009 - 2013
      Bachelor of Science (B.S.) Political Science and International & Area Studies with a minor in Spanish Language & Culture

      Activities and Societies: Senior Thesis: About Face or Strategic Retreat: Transitions from military regimes to democracy in Latin America.

    • Johns Hopkins University Advanced Academic Programs

      2015 - 2017
      M.A. Global Security Studies Strategic Studies

      Courses in:- American National Security- The Art and Practice of Intelligence- Grand Strategy: Interests, Choices, Decisions, and Consequences- Strategies in Insurgent and Asymmetric Warfare - NGOs and Civil Society in Conflict Zones- Quantitative Research Methods- Data AnalysisResearch Study: Are sanctuary cities a national security concern? Examining crime rate data and legislation across the United States.

  • Experience

    • New College of Florida

      Aug 2009 - Jun 2010
      Program and Marketing Coordinator

      Personally assisted the Associate Dean of Students with tasks as needed. Created and served as an advisor in the Interfaith Council. Organized Campus Ministry events, activities, and programs on campus. Created a directory for all religious organizations near New College for students. Designed and distributed marketing and publications for all Campus Ministry events. Performed clerical duties and special projects as they were assigned.

    • New College of Florida

      Aug 2010 - Jun 2013
      Senior Office Assistant, Student Affairs

      Provided support to Student Affairs Office by overseeing reception area including greeting visitors, answering telephones and assisting students, parents, and guests will questions and concerns. Assisted Office Manager with fiscal responsibilities, correspondence to vendors, and special projects as needed using Microsoft Office Suite. Trained and organized other student office assistants under direction of Office Manager.

    • Institute for Multi-Track Diplomacy

      Jun 2013 - Feb 2014
      Special Assistant

      – Managed correspondences to government officials, members of the industry, and other nonprofit personnel for legislation and peacebuilding campaigns.– Managed the 'One in a Billion' program to combat climate change. Increased followers on social media avenues by 50% and built relationships with environmental nonprofits in the Washington, DC area.– Generated reports on peacebuilding and capacity building for international campaigns. Provided briefings to the Ambassador on recommendations for future international development campaigns and partnership opportunities. Show less

    • US Congress

      Jul 2013 - Jan 2014
      Intern

      Assisted the Scheduler with correspondence and logistical information for the Congressman's daily needs. Completed tasks for the Press Secretary creating daily news briefings for DC Office Staff and District Staff. Produced reports and briefings on an array of legislative issues for the Legislative Director and the Legislative Assistant. Managed secretarial and receptionist duties during the government shutdown.

    • CareerEngage Boston

      Feb 2014 - Aug 2016
      Executive Director

      Executive Director of CareerEngage Boston providing support for all CareerEngage initiatives, including planning and coordinating with the leadership and volunteers.

    • Giuffrida Associates

      Feb 2014 - Jul 2016
      Program and Event Specialist

      – Worked directly with the President to manage three to five nonprofit associations to oversee all aspects of meeting, event, and logistical planning and procurement.– Served as the Chief Officer for event, meeting, and conference logistics for the Department of Labor and Office of Economic Adjustment contracts as a contractor.– Drafted, edited and completed a full executive summary and research project for the Office of Economic Adjustment on military projects, allocation of resources and project development in Guam. – Managed three associations’ day-to-day functions including procurement, program management, administrative duties, and meeting facilitation as a Program Lead. – Executive Director for an up and coming association on career training and development. Show less

    • FHI 360

      Jul 2016 - Apr 2019
      Program Officer II

      – Facilitate communication, training and task management between field and office staff, grantees centers and the government client at the Office of Head Start, Department of Health and Human Services.– Continually work to build lasting relationships with multiple stakeholders for program excellence and to support strategic planning for the program. Reviewed and updated full project procedures for greater efficiency. – Design, implement, and coordinate program activities for qualitative monitoring and evaluation related to data visualization and analysis comprised of conducting research, developing resources and materials, and identifying indicator measures to monitor outcomes towards program goals. Collect, organize, and analyze data for monthly, quarterly and annual reports to demonstrate program impact and achievements towards program goals. – Work in partnership with the Program Director to complete project deliverables and programmatic tasks and issues on our national program covering grantees in 33 states across the country. Created and maintained databases of information on project stakeholders and developed and innovation collection system for the program.– Contribute to program management in areas such as troubleshooting, preparing, managing and executing meeting and event plans. Review and assess client invoices, event budgets and other programmatic deliverables.– Liaise with FHI 360’s internal units, such as finance, contracts, consultants, travel logistics and human resources.– Draft, edit, develop and review reports, briefing papers, and presentations for Region XII capacity building programs. Show less

    • Voice of America

      Apr 2019 - Nov 2020
      Scrum Master/ Product Owner

      -Cultivates and maintains productive working relationships with project owners, business functions, IT developers, vendors, division directors, managing editors, USAGM staff, and other project stakeholders.-Facilitates inter-agency planning to deploy a new content management system (CMS), mobile products, OTT, and other high-priority projects for the office of Chief Digital Officer.-Manages the help desk team including onboarding, mentoring, shift scheduling, process consultation, and escalation of tickets.-Prioritizes backlog user stories based on immediate requirements across language service projects. -Leads standup meetings to identify of critical needs, dependencies, and completed product work.-Advises project management team on strategy, business requirements, schedule adjustments, and the IT product roadmap for continuous quality improvement.- Supported the development team on Agile Software Development Life Cycles (SDLC) best practices.-Assesses new functionality and oversees quality control of Jira tickets to test across seven language sites for completion of development work, and to discover and anticipate additional user needs.-Identifies business requirements, scope, and other relevant information to support business process improvement and initiatives with Development teams, Voice of America staff, language service teams, and contractors.-Coordinates and facilitates interactions with development teams, VOA division staff, language service teams and contractors to identify business requirements, scope, and additional information in support of business process improvement and initiatives.-Practices Agile approaches to IT product management and project scheduling through coordinated information sharing, data collection, and processing across agencies within U.S. Global Media and within VOA divisions.-Identify and remove barriers to project success with an emphasis on resolving issues with subcontractors. Show less

    • MetroStar Systems

      Nov 2020 - Oct 2022
      Scrum Master/ Resource Manager

      As part of the leadership team, outline plans for action, mitigate risks across the Agile teams, align releases with business vision and milestones, identify cross-team dependencies, and ensure all teams on the release train deliver successfully. • Manage a team of self-organized backend developers to build complex solutions on an enterprise-level project.• Coach and lead developers and team members on the concepts of Agile and Kanban. • Manage and participate in program increment (PI) planning workshops across the enterprise using SAFe. • Develop and present completed work and progress towards objectives in alignment to program goals. • Inspect and adapt workshops for future PIs and Release Management meetings. • Assist and guide the Product Owners in maintaining, refining, and prioritizing the product backlog. • Coordinate with teams across the release train and in close coordination with the IT Project Manager and Release Engineer to track and promote completed work.• Work in partnership with Release Train Engineer, System Architects, Release Manager, and system team for infrastructure requirements and to support integration testing. Show less

    • Department of Justice

      Nov 2022 - now

      - Coordinate and facilitate Agile Release Train (ART) processes and ceremonies, ensuring adherence to SAFe (Scaled Agile Framework) guidelines and standards- Streamline processes and practices within the Release Train to enhance efficiency and effectiveness, in alignment with SAFe principles- Work closely with Product Owners, Scrum Masters, and stakeholders to drive alignment and transparency across the Agile Release Train- Support and coach 5 teams on the ART to optimize performance and improve delivery effectiveness,Identify and escalate impediments that impact team productivity and delivery outcomes, advocating for timely resolution- Enhance agile ceremonies, such as PI Planning, Scrum of Scrums, and Inspect and Adapt workshops, to ensure increased alignment and transparency across the ART- Lead initiatives to improve team collaboration, communication, and cross-functional integration within the Agile Release Train- Implement tools and metrics to track and measure team performance, providing insights for continuous improvement efforts- Drive cultural transformation by promoting a growth mindset, empowerment, and accountability within the teams and program stakeholders. Show less • Coach and lead developers and team members from Waterfall to the concepts of Agile and Kanban. • Facilitate Agile workshops geared toward feature definition, requirements, and prioritization. • Manage a team of ten software developers, two testers, a platform tester, and our business representative to ensure the team develops quality code and enhancements to further the vision of the program.• Coach incoming business representatives as well as ensuring all work items in the product backlog are maintained, refined, and prioritized. • Facilitate working sessions and dependency coordination with nine teams across the release train in close partnership with the Release Train Engineer.• Partner with the Test Manager and Development Manager to ensure work items progressed through the software development cycle. • Mitigate impediments throughout the project life cycle in terms of identifying and resolving issues and risks.• Excellent communicator skilled at leveraging technical and business acumen to communicate effectively with client executives and their respective teams.• Direct stakeholder engagement coordinating with senior management to deliver quality products. • Administered Agile/ Scrum processes including sprint planning, daily standups, sprint reviews and retrospectives. Coaching team members and clients on Agile processes. Actively cultivated and maintained productive working relationships with project owners, IT developers, C-suite executives, and other project stakeholders.• Mentored Scrum Masters in best practices for team storming, risk analysis, conflict resolution, and agile methods. Show less

      • Release Train Engineer and Senior Agile Coach

        Jul 2024 - now
      • Agile Coach and Scrum Master

        Nov 2022 - Jul 2024
  • Licenses & Certifications

    • Diploma in Online Marketing

      Northern Advisory Council for Further Education (NACFE)
    • Scrum Fundamentals Certified (SFC)

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Sept 2020
      View certificate certificate
    • Project Management for Development Professionals (PMD Pro) Level 1

      APMG International
      Mar 2018
      View certificate certificate
    • Project Management Professional (PMP)®

      Project Management Institute
      Jun 2022
      View certificate certificate
    • Data Analytics Certification

      Cornell University
      May 2018
    • PMP® Certification Training Course

      PMTraining
      Jun 2022
      View certificate certificate
    • Lead Effective Online Meetings

      FHI 360
      May 2016
    • Certified SAFe® 6 Advanced Scrum Master

      Scaled Agile, Inc.
      Apr 2022
      View certificate certificate
    • Scrum Master Certified (SMC)

      SCRUMstudy - Accreditation Body for Scrum and Agile
      Sept 2020
      View certificate certificate
    • Applied Scrum for Agile Project Management

      University of Maryland
      Jul 2020
      View certificate certificate