
Emad Ghoneim
Pharmacies Manager

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About me
Quality Manager at Al Dawaa Medical Services Company
Education

Open University of Malysia
2006 - 2008Master Business AdministrationActivities and Societies: Major speciality in Human Resource and minor in Marketing Started the Ph D study in Business Administration in 2008

The Open University Of Malysia through Arab Open University
2006 - 2010Master degree Business AdministrationActivities and Societies: Studying business administration Registration and starting the PhD (Philosophy Doctorat )program in Management with the Open University of Malaysia the topic is about the Quality Management System application in the healthcare providers. August 2008Completion of the MBA graduation courses in Human Resources as a major speciality and Marketing as a minor speciality.; August 2006 Regestration and start studying the

Faculty of Pharmacy ,Zagazig University
1985 - 1990B.Sc of Pharmaceutical Sciences Pharmaceutical SciencesStudied pharmaceutical science

Faculty of Pharmacy, Al Zagagig, Egypt
1985 - 1990Bachlor of Pharmaceutical Science Pharmaceutical Science
Experience

Health Insurance Institute, Egypt
Oct 1990 - Jun 1996Pharmacies ManagerDispensing pharmaceutical items for both inpatients and out patients. Providing the suitable advices for patients after their counseling.

Experiencies
Dec 1990 - Jun 1995Pharmacies ManagerEGYPT - Hospital Pharmacist Management of a Hospital Pharmacy serving about 600 patients per day. I had 11 employees working under my supervision.

Al Salman Poly clinic
Oct 1995 - Jul 1997PharmacistManagement of gross store stocks - Gross Purchasing Experience in the Saudi Pharmaceutical Market.

Dr. Fakhry Hospital, Al Khobar
Jun 1996 - Nov 2001PharmacistDispensing of pharmaceutical products for both inpatients and outpatients. Counselling customers and providing them advices related to their cases. I shared as a member of Hospital Quality Team (Performance Improvement Team).

Fakhry Hospital
Jun 1998 - Oct 2001Hospital PharmacistPatient Education - Patient Counselling - Sharing in quality Activities.

Dr. Fakhry & Al Rajhi Hospital
Jun 1998 - Nov 2001Pharmacy ManagerManaging the inpatient and outpatient pharmacy.

Al Dawaa Medical Services Company
Dec 2001 - nowQuality Assurance OfficerPreparation of corporate quality standards, procedures and objectives. Control of standard procedures application. Continually improving the procedures.

Dawaa Medical Services
Dec 2001 - nowQuality Assurance Officerwith patients - clinical Applications- Patient counseling- Dispensing of medical prescriptions - Drug compounding - Participation in many pharmaceutical and non pharmaceutical Activities.

Markeb International Marine Services
Jul 2002 - Jul 2002Quality AuditorApproved from TUV company (Germany) to perform the auditing process of companies ISO9001:2000 certification as an expert and auditor

Experiencies
Mar 2006 - nowQuality Assurance Officer and Management RepresentativeDMSCO became ISO9001:2000 certified company. It is a breakthrough accomplishment I have completed, as DMSCO is the first medical services company (pharmacies & Marketing) overall the meddile east becoming certified by this international certification, Where I was behind this success , so I consider that as personal success.

Dawaa Medical Services Company
Aug 2006 - nowand Management Representative , I constituted the internal quality auditing team which consists of about 13 internal quality auditors covering all DMSCO departments and locations I m the lead quality auditor of this team , they are under my supervision and reporting to me Internal Quality Auditing team is responsible for ensuring the application of company quality management system in addition to implementation of continual improvement program . Internal quality auditing team is reporting to me and I m reporting to DMSCO General Manager. Show less Supervision in addition to QualityAssurance Officer and Management Representative Training programs of DMSCO employees and new hire orientation supervision is added to my responsibilities. I m responsible for new hire orientation of DMSCO new employees and their training , it includes new pharmacists, assistant pharmacists and employees. I m responsible for preparing training program for DMSCO new employees including pharmacists in addition to training program for existing pharmacists,assistant pharmacists and employees. Show less
Quality Assurance Officer
May 2006 - nowQuality Assurance Officer
Oct 2005 - nowQuality Assurance Officer
Aug 2006 - Mar 2023

Arabian Sevices
Jul 2007 - Jul 2007Quality AuditorConducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for certifying the following companies: 1

Saudi Pharmaceutical Industrial Company
Jun 2008 - Jul 2008Quality AuditorConducted an external auditing of ISO 9001:2008 certification representing TUV company (Germany) as an expert and auduitor for certifying The General Directorate of Saline Water Conversion Corporation, Jubail. April 09- Conducted an external auditing of ISO 9001:2008 certification representing TUV company (Germany) as an expert and auduitor for certifying The General Directorate of Saline Water Conversion Corporation, Al Riyadh.Feb. 09- Conducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for; Conducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for Show less

Al Markeb International Marine Services
Jun 2008 - Jul 2008Quality AuditorConducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for certifying Saline Water Conversion Corporation, Al Jubail .May 08- Conducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for certifying Saudi Pharmaceutical Solutions Company, Jeddah.March 08- Implementation and application of the distance learning technique in Al Dawaa Chain of Pharmacies through the using of advanced softwares as Web Ex system and Articulate. Through these technologies the training is conducted in the headoffice in Al Khober while most of pharmacists in all areas (eastern and north areas) are attending on line and live. Jan 08- Conducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for certifying the Saudi Pharmaceutical Industrial Company (SPIMACO) , Al Qassiem.August 07- Conducted an external auditing of ISO 9001:2000 certification representing TUV company (Germany) as an expert and auduitor for Show less

Al-Dawaa Medical Services Co.
Jan 2013 - nowQuality Manager
Licenses & Certifications

Master of Business Administration
Open University of MalaysiaJul 2006
Languages
- enEnglish
- arArabic
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