William Woodrum

Experience

• 

  Best Buy

  Jun 2009 - Feb 2012

  Wireless Consultant
• 

  TigerDirect.com

  Feb 2012 - Jan 2014

  Wireless Consultant

  Provided cellular and data services to retail consumers

• 

  Travelport

  May 2013 - Aug 2024

  Specialize in supporting the distributed storage engineering team. My core responsibilities include monitoring and managing distributed system backups, overseeing Commvault and AWS backups, and performing hardware and software installation and maintenance. I also handle SAN (Storage Area Network) tasks and provide detailed monitoring reports to ensure system performance and reliability. Responsible for a range of critical operations. My duties included executing break/fix activities, performing SAN BAU tasks (zoning and storage allocation) , monitoring system statuses, generating reports, and handling backup requests and restores to ensure data integrity and system reliability. Responsible for a range of critical operations. My duties included executing break/fix activities, performing SAN BAU tasks (zoning and storage allocation) , monitoring system statuses, generating reports, and handling backup requests and restores to ensure data integrity and system reliability. Capacity Planning and Performance Management: responsible for managing system resource allocations, tracking capacity usage trends, and supporting the onboarding process for new customers. My role ensured optimal system performance and helped maintain scalability as customer demand grew. project focused on comparing JSON vs. XML headers in MQ (Message Queue) systems. I conducted a thorough analysis to determine the most efficient and effective solution for the organization, evaluating both formats in terms of performance, scalability, and compatibility. Played a key role in strengthening security protocols. I utilized identity management software to support single sign-on (SSO) efforts, analyzed security threats using SIEM (Security Information and Event Management) tools, and facilitated the initial setup of user-data connections for a CMBD (Configuration Management Database) engagement.

  • Senior System Engineer

    Aug 2023 - Aug 2024

  • Systems Engineer II

    Sept 2017 - Jul 2023

  • Storage Engineer

    Aug 2015 - Sept 2017

  • System Administrator

    Jan 2014 - Aug 2015

  • Enterprise Architect Intern

    Sept 2013 - Dec 2013

  • Cyber Security intern

    May 2013 - Aug 2013
• 

  Publix Super Markets

  Oct 2024 - now

  Senior Engineer

  SAN and Backup Engineering