Leah Dent

Experience

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  Acumentum / Acumen Multimedia

  Feb 2002 - Jul 2003

  Interaction Designer (Business Analyst) & Project Manager

  • Assisting senior employees to capture project requirements and user goals,benchmarking and competitor analysis, interface design, usability testing, and flowcharting to develop best practice design solutions.• Liaising with clients, managing project timelines and deliverables.• TestingKey Clients:- Victorian Department of Treasury &Finance- Victorian Department of Justice- Dairy Australia- Multimedia Victoria- Alzheimers Australia

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  Datakey-Developments

  Aug 2004 - Feb 2005

  Web Design Manager
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  IBC

  Nov 2005 - Mar 2007

  Project Consultant / Project Manager

  Project Management & Business Analysis for Custom Web Development, Intranet Portals, Content Management Systems.● Project and Account Management, including project planning, resource management and pre sales. ● Requirements gathering and workshop facilitation. ● Specification documentation, wireframes and information architecture. ● Training collateral and facilitation. Key projects: ● Disability WA – Website, Intranet Portal & Extranet projects with a focus on best practice standards for usability, accessibility and State Government guidelines. ● Spotless – MCG Catering order system Show less

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  Vivid Group

  Apr 2007 - Apr 2010

  Project Consultant / Project Manager

  Project Management & Business Analysis for Custom Web Development & Microsoft SharePoint Solutions (Intranet, Extranet & Internet sites) ● Consulting & Training lead for Microsoft SharePoint 2007 projects. ● Project and Account Management, including project planning, resource management and pre sales. ● Requirements gathering and workshop facilitation. ● Broad knowledge of Best practice standards for usability, accessibility and State Government guidelines. ● Sales and marketing collateral development. ● Internal improvement projects (processes, templates & collateral). ● Training collateral and facilitation. ● Junior PM mentoring. Key projects: ● Rio Tinto - Careers Website, Email marketing templates, Global Intranet Templates. ● West Australia Newspapers Intranet Portal (2000 users) ● Wesfarmers Intranet Portal (3000 users) Show less

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  OBS

  Mar 2010 - Sept 2011

  Senior SharePoint Consultant / Business Analyst

  Portals Team, Microsoft SharePoint Solutions ● Requirements gathering and workshop facilitation. ● Plan product roadmaps to deliver incremental value. ● Specification documentation, wireframes, information architecture, use cases and workflow design. ● Training collateral and facilitation. ● Junior BA mentoring.SharePoint 2010 Projects - Lead BA on the following key projects:1. KPMG Australia Intranet Redevelopment Project2. World Vision Australia -2010 Strategic Roadmap3. V/Line – 2010 Strategic Roadmap Show less

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  RMIT University

  Sept 2011 - Jun 2013

  Rollout of Google Apps to all RMIT Australian staff (15,000 users) and Vietnam Staff (700 users). The project included the migration of core mail and calendar tools (Novel GroupWise and MS Outlook) and the implementation of collaborative tools (Groups, Sites and Docs).● Successful rollout of Google Apps to 16,000 RMIT Australian & Vietnam staff. ● Focus on helping staff better understand and prepare for the upcoming transition. ● Change analysis engagements including focus groups and surveys. ● Presenter for a series of lecture theatre sized “Going Google” roadshows. ● Preparation of user communications (email, website). Show less

  • Senior Business Analyst- Windows 7 Rollout (contract)

    Dec 2012 - Jun 2013

  • Senior Business Analyst (Contract) - Google Apps rollout

    Sept 2011 - Dec 2012
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  OBS

  Jul 2013 - Dec 2013

  Project Consultant/ Senior Business Analyst (Contract)

  Portals Team, Microsoft SharePoint Solutions ● Lead Consultant in the end to end rollout of Melbourne Airport SharePoint 2013 Intranet Portal with a focus on user engagement & adoption. ● Training collateral and facilitation for various projects.

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  EduCloud

  Jan 2014 - Jun 2018

  Director

  IT Consulting services - Business Analysis, Project & Iteration Management

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  RMIT University

  Jan 2014 - Oct 2015

  Iteration Manager/ Senior Business Analyst - Student Administration Agile Release Train (Contract)

  ● Iteration Manager to a squad of 5, whose role is to support the Train (7 squads / 60 people). Design of and continual improvement practices for train wide processes, planning, events and tools to support squad delivery. ● Implementing agile work practices in a “waterfall world” of governance. ● Setup, management & support of Rally Agile Lifecycle Management tool. ● Backlog demand management & prioritisation process design. ● Inspect & Adapt Problem Solving workshop design.

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  Department of Education and Training, Victoria

  Dec 2015 - Jun 2016

  Senior Consultant (Business Analysis & Project Mgt) - Contract

  Lead consultant on a range of business process improvement initiatives across the Department, focusing on Knowledge & Information Management systems and processes.● Process Mapping, requirements gathering and workshop facilitation.● Needs analysis, solution options & engaging with 3rd party vendors.● Business Case submissions (including cost and project timeline estimates) for Project Implementation

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  ME

  Sept 2016 - Mar 2017

  Senior Business Analyst (Contract)

  Home Loan Enquiry Optimisation Project ● Process Mapping, requirements gathering and workshop facilitation. ● Stakeholder engagement, change analysis and communications.● Co-lead agile practices for a newly formed team. ● Backlog management, user stories, test management and delivery support for Pega system development

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  Deakin University

  Aug 2017 - Feb 2018

  Senior Business Analyst (Contract - SIMET Program)
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  Deakin University

  Jun 2018 - now

  • Senior Digital Business Partner

    Jan 2022 - now

  • Senior Business Analyst

    Jun 2018 - Jan 2022