Beth Jackson

Experience

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  CGI-AMS

  Mar 1995 - Jun 2005

  •Managing two separate contracts; a Maintenance Contract and an Enhancements Contract.•Preparing monthly billing for the Enhancements Contract.•Preparing monthly Revenue Recognition Statements and maintaining financial spreadsheets using the Project Financial Management piece of Excel.•Assisting the AFS Manager in evaluating the impact on agencies from changes in legislation, rules, regulations and policies.•Serving as the lead worker over special system testing, specifically the intricate details of automated disbursements.•Serving as the lead trainer for the AFS statewide accounting system.•Answering help desk calls from state agency users and acting as lead consultant on difficult questions such as security and automated disbursements.•Managing the revision of training materials.•Creating a plan to reestablish the information in the training database for each new state fiscal year, and leading the yearly effort.•Managing the revision of system documentation.•Managing workload of Technical Analysts to include coding of system enhancements and remedying system problems.•Supervising Junior Functional Analysts through testing of enhancements.•Coaching Junior Functional Analysts on how to deliver instructor-led training.•Served as part of a special project team to bring the Louisiana Department of Labor onto the statewide accounting system. Show less

  • Senior Business Analyst

    Jul 2002 - Jun 2005

  • Project Manager

    Mar 1995 - Jun 2002
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  State of Louisiana

  Jul 2005 - May 2006

  IT Management Consultant

  Providing strategic management consulting services to the Office of Planning and Budget (OPB) relating to information technology systems and applications utilized in performance-based budget analysis, monitoring, and control as well as producing the published Executive and Supporting Documents. This involves maintenance, evaluation, and management of current OPB information technology systems and applications as well as planning, development, and implementation of future budget development systems and applications. Show less

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  Clark County

  Sept 2006 - Sept 2011

  Principal Analyst

  • Team Lead for New Initiatives for Clark County, Nevada, including: o SAP Customer Interaction Center (CIC): Incident Management system for the Administrative Services Department of Clark County; o Org Plus Enterprise (OPE): third party software that utilizes data extracted from SAP to create useful and meaningful organizational charts o SAP Learning Solution (LSO), creating course catalogues for the Organizational Development Center o SAP Employee Self Service (ESS), allowing employees to view their salary statements, benefits and change of address information online• Directed yearly discovery around potential projects, including: o SAP Manager Self Service o SAP Enhancement Packs o SAP ESS Benefits Open Enrolment o LSO Learner Portal o SAP Public Sector Collections and Disbursements (PSCD) o SAP Strategy Management o SAP E-Recruiting and Document Management• Senior Financial Systems Analyst for Clark County, Nevada o Conducted extensive acceptance testing of the SAP HR system, including Personnel Administration (PA), Benefits, Organizational Management (OM), Time Entry and Payroll Processing o Developed statistical analysis of the acceptance testing efforts for presentation to management o Retooled training materials to match current County structure and procedures o Led training for Personnel Administration and assisted with the Benefits and Time Entry modules o Directed Change Management Team for Dual Entry and Dress Rehearsal training and for Go-Live implementation support o Developed OM Forums and designed and delivered continual OM training o Served as Reporting liaison for Clark County, coordinating the efforts of the Business Warehouse Team and representatives from each department and validating delivered reports Show less

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  PMI-SNC

  Jul 2010 - Sept 2011

  Vice President, Membership
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  CGI

  Feb 2013 - Sept 2020

  • Relationship management – ensure strong relationship with 3rd party partners• Delivery Support – work with partners to ensure that they are meeting client obligations• Sales Support – manage alignment with strategic partners for sales opportunities• Contract negotiation – maintain industry advantages for both parties• Initial outreach and coordination for new third party potential partners• Manage communication between third party partners and CGI staff• User Forum Sponsorship – establish targets and get sponsorship for CGI's annual user forum Show less • Extensive knowledge in all aspects of project management, holding a PMP certification from the Project Management Institute, as well as a Scrum Master Certification• Implementations of financial, human resource, customer relationship management, and budgeting systems for governments at the State and County level• Specializing in managing all aspects of the project lifecycle including project management, team building, client relationship management, and driving deliverables through to fruition• Well versed in system test management and execution, creating and delivering instructor–led training, and facilitating productive and efficient business meetings with key project personnel Show less

  • Strategic Alliance Manager

    Jun 2019 - Sept 2020

  • Senior Consultant

    Feb 2013 - Jun 2019
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  Coastal Cloud

  Jan 2021 - Nov 2021

  Project Manager

  Joined Coastal Cloud to dovetail my public sector experience with the Salesforce Platform, with the goal of enhancing work life for public servants. Currently serving as Project Manager in the Public Sector Group.

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  MTX Group

  Nov 2021 - Oct 2022

  Program Manager
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  Coastal Cloud

  Oct 2022 - now

  • Director, Coastal Cloud

    Jan 2024 - now

  • Engagement Manager

    Oct 2022 - Jan 2024